City-Link is the worst bad service in world. The staffs from city link are very terrible. They treat their customers so rude. This is the 1st time and last time concerning with like that terrible staffs and company. I can't understand how their boss trained to them to be very terrible. Whenever call and ask about delivery , they reply so rude.
Totally agree!.. Bad service.. Urgent document arrived Singapore on Mon 4th Feb.. Waited and nothing came. Tried calling them cannot get through for 2 days.. Finally got them yesterday and they said document cannot deliver because I have shifted.. What??.. They have my contact but no one bother to call.. Had to call KL office etc... Very stressful as need document urgently!!.. Will definitely not use them and will not recommend anyone to..
telephone cannot get thru, call also got problem, how to find my goods, delivered to the wrong address.
Shipment delay for 2 weeks. Nobody answer call for 1 whole week. I think the company waiting to be closed down...
Bbbaaadddddd service !!!!!!!!!!
very very bad services. never use this service anymore. will inform all my counterparts around the world.
REALLY REALLY SUPER NOT RECOMMENDED. 1st. Service is bad. 2nd.Attitude is worse. 3rd. the delivery super slow. many many excuses and ppl not helpful even telling lie. Got a voice mature malay lady is ok. but the young malay lady always forget call you back. and the old chinese lady named Juliet even worse will shout at you. Delivery delay again and again, not reliable at all. never delivery as per told. my house got 2 ppl in still say got deliver but no ppl home. Really dont know how can this kind of company still surviving till now. I WILL NEVER USE THEIR COURIER ANY MORE. SUPER DISAPPOINTTED COURIER.
This is worse courier company!!! Their attitude is damn bad!! They can even delay your enquiry about 2 to 3 days!! I was wondering whether their staff know about their system/procedure??? All my question they can reply very fast:" ok. cos all these we not really know all;in this case, we will all you back short a while." tHEN THE CALL WILL NEVER AND EVER COME BACK!!"
This is worse courier company!!!
Their attitude is damn bad!!
They can even delay your enquiry about 2 to 3 days!!
I was wondering whether their staff know about their system/procedure???
All my question they can reply very fast:" ok. cos all these we not really know all;in this case, we will all you back short a while." tHEN THE CALL WILL NEVER AND EVER COME BACK!!"
Never never because the service is cheap and choose the courier company...
The customers service is very very bad...
Disappointed...1st ans last time using this courier company...
i received message is not in person .but we are here only. your service man cheating or your service is bad + customer service is worst
"the shipment is not in means not in, don't ask me what is the reason,everything is possible here." this is what they told me after the shipment is delayed for five days.and this is not the first time.
Bad Services + Bad Customer Services