Argh, where's the contact button?! Believe it or not, some websites just DON'T WANT any visitors (even customers) to CONTACT them. There's no email address, no contact form, no NOTHING!

What if a potential customer wants to BUY something from your website but have a few questions or doubts that he/she needs to ask you first? If you have a FAQ page, that's the first place he/she will definitely seek answers...but what if your FAQ page still can't provide the answers he/she seeks?

Don't care?! Not your problem?! Would rather prevent spam than going through all the trouble?!

If your website can't even provide even HANDLE the SIMPLEST form of communication, you will definitely lose lots of potential customers (even loyal customers) because simply can't contact you!

That's why the Contact Us button or link should be placed in a highly visible or accessible position. This is common sense. Who would feel SAFE to buy from a someone let alone a website that don't even provide the most BASIC form of customer support. What if the product they bought is defective or they're having some trouble accessing it?

If you're HIDING your website's email address purely because of spammers, especially from those email harvester software, you do NOT really need to REMOVE your email address from your web site. You can create and place a simple GIF image with your email address on it using the same background color as your web page.

Example 1:

To contact us, send us an email to:

If you don't want to use an image, you can separate your email address so that it doesn't look like an email address to email harvester softwares...

Example 2:

To contact us, send us an email to: sales at ebookok dot com

This approach is NOT recommended, because some visitors will actually send an email to sales at ebookok dot com without first changing it to eBookOK.com

Permission to reprint this article if:

• Article must remain intact in its original form and free of charge.

• All links must be made into hypertext links and activated.

• The author byline or resource box must remain intact and be displayed.

• This article CANNOT be used in SPAM of any forms.

• You can only use the articles for your opt-in subscribers.

• A courtesy notice of where or how you have used it would be great.

HTML Version: http://www.ebookok.com/resources/wd_no_contact.html