Software Training Myths Rebutted What's Your Excuse? Dispelling the Myths about End-User TrainingIn 1999, Intraware, a growing online source for IT and software solutions, decided to implement a new sales force automation application. The implementation failed. One of the major reasons for the failure was Intraware's failure to provide end-user training."We trashed the whole thing and seriously thought about walking away at...... Similar Editorial : Three Planning Myths by Denise O'Berry. | Source : Media Software For Windows