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Make Customers Come Back - Winning Customer Retention Strategies
by infocus.Customer Retention marketing is a tactically-driven strategy to keep relationships with customers going and increase customer interest. This strategy relies on the study of customer behavior. Here are the basic tenets of a marketer that seeks to incr...
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Intellectual Information Management and Knowledge Management
by hunter.There is so much information that is transmitted within a company on a daily basis that there needs to be some type of system in place to manage all this information. Knowledge management also deals with the intellectual information that is found fr...
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Merger and Acquisition - A Strategy for Corporate Growth
Two companies that are recognized as among the best at making successful acquisitions are General Electric and Cisco Systems. These companies have been star performers in growing shareholder value. The core principal that runs through almost every ...
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Manage call-center performance with business metrics
by sammiller. Today's call center is not something about phone calls, it's a separate business that can... no it MUST generate revenue. It must provide company with fresh ideas, must help company to get new customers and archive business goals, it must work 24 h...
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Computer Forensics vs. Electronic Discovery
by linker456.Computer ForensicsThe field of computer forensics was developed primarily by law enforcement personnel for investigating drug and financial crimes. It employs strict proto...
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Motivating Call Center Employees In 3 Easy Steps
Motivating Call Center Employees In 3 Easy StepsWorking as a customer service representative can be a very challenging position for many reasons. In an inbound operation, for example, employees must deal with a relentless stream of difficult custome...
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Inbound Telemarketing Strategies in Dealing with Irate Callers
The business of inbound telemarketing poses quite a number of challenges. One of the challenges of every inbound telemarketer is dealing with irate customers. Crossing paths over the phone with this group of customers is inevitable. Reasons why they...
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How to Choose Right CRM as Per Your Business Requirements
by venkatbabu.Spell Success with right CRM for your BusinessCRM is not just a technology and can help your small business grow. Once you’ve decided to employ a Customer Relationship Management System, you need to keep a few points in mind before you can choose w...
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Rules of Customer Service
by bailthompson.Every high risk merchant, or any other kind of merchant for that matter, who has an offshore merchant account or any kind of merchant account, or even those who still don't have one, knows in their hearts that a very crucial factor in the long-lastin...
Similar Editorials : Customer Service

Effective Customer Communication
by j_hardcastle89.Organizations are open dynamic systems for transforming resource inputs into saleable outputs (goods & services). They are created to provide useful products and services that satisfy the needs of customers and provide value to stakeholders. But the ...
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A Sure Fire Way to Say You Do Not Care About Your Customers!
by snickers05aussie.There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the compa...
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Customer Advice With Autoresponders
by articlepro.Ideally, when you carry out customer service, it is done on a one-on-one basis with each of your clients. That works very well in the offline arena but on the Internet, that simply will not do. Your clients are living all over the world, and there is...
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Paying Attention To Your Customers
by leb123z.Webmasters can easily whip up the most brilliant website, loaded with information, articles, links, and quality content. With this tool and that tool, they can create a website masterpiece, ready to display to the world. Then when the sales don't c...
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3 Special Tips To Retain Your Loyal Clients
by fitbiz.It is an indisputable fact that loyal, repeat clients are the backbone of every fitness business. Yet, for whatever reason, fitness professionals tend to place more emphasis on courting new clients then they do in retaining repeat clients. This cou...
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Improve Your Customer Service
by iwilliam99.Good customer service is one of the most important part of your business. It's essential to get repeat customers, the backbone of most businesses. And unsatisfied customers are always fast to spread their unhappiness. So here are a few tips about cus...
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Customer Service Tips
by mediamage.You can slash prices and offer all types of sales promotions at your online business but unless you can create client loyalty, you'll rarely be successful. You need to keep clients coming back to your website over and over again. Sounds easy but ho...
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Customer Management Relationship
by thenns.The catch phrase of the 1990s, Customer relationship management, was an instant darling of large and medium business houses, which in theory promised to develop and manage a happy and cordial relationship with customers. Now a decade and more into cu...
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How To Build Customer Relationships
by bizavings.Building sound relationships with your customers is one of the keys to making your business a success. Humans build relationships all their lives, be it with their friends, family, employers, colleagues or peers. As humans, we like to stick to what w...
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Customer Service Software
by seeley.A desk. A chair. A telephone and computer. That's all that's needed to create a workable help desk, right? Wrong! No matter the type of service a company offers, the help desk should also be staffed by knowledgeable people who have state-of-the-art s...
Similar Editorials : Customer Service

Using Attractions To Enhance Your Business Space
by bizavings.It's a competitive market in the twenty-first century and in several instances people offer pretty much the same product or service. Knowing this, attractions are a way to set yourself apart from the competition. Give the customer something to do whi...
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Keep Customers Happy With Internet Answering Services
by isabal.Keeping customers happy is an important goal for businesses in any market. One of the ways this is done by providing excellent support through efficient, timely and effective customer service. An excellent customer service operation is one of the hal...
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Knowing What is Good Customer Service Satisfaction
by dpoon.When was the last time you had encountered an unforgettable buying experience? There are instances when you had bad experiences with e-commerce sites that failed to respond on time with your email query. Or there could been times when a sales associa...
Similar Editorials : Good Customer Service

Boost Customers Satisfaction with Call Center Software
by seeley.Whether the business is credit card collections or customer service for a sales company, good call center software should involve total telephone system management. Systems, whether purchased pre-packaged or developed strictly for that business, shou...
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Answering Services Help Make Customer Care a Top Priority
by tommy.The personal touch is often overlooked in this fast-paced computerized society. It seems there's just never enough time in a day to do everything that needs to be done and return every phone call that comes into a business. But, the most successful b...
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Good Customer Service - Would You Like Fries with That?
by cathywarschaw.We all like to be treated with good customer service -- respect and kindness -- when receiving services or purchasing products, but how many of us are conscious of our own attitude and body language when the roles are reversed and we are the service ...
Similar Editorials : Customer Service

 
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