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Reward Programme FAQ

  1. WHO CAN ENJOY TAPFORMORE REWARDS PROGRAMME?
    All PAssion ez-link Card Members are included in the programme automatically without having to sign up again.

  2. WHAT IS THE TAPFORMORE REWARDS PROGRAMME?
    The TapForMore Rewards Programme is a customer-benefits programme for all PAssion ez-link Card Members. With the PAssion ez-link Card, you can earn and redeem TapForMore points and enjoy instant price-off purchase, attractive vouchers and/or items when you shop at any Cold Storage, Market Place, Giant and Guardian Health and Beauty stores under the Dairy Farm Group in Singapore only.

  3. HOW DOES THE TAPFORMORE REWARDS PROGRAMME WORK?
    When you present your PAssion ez-link Card at the checkout counter of any participating store, TapForMore points awarded for eligible purchases will be issued and stored in our system. 
    For every $1 spent at our participating stores, you will be awarded with one (1) TapForMore point. These TapForMore points can subsequently be used to redeem instant price-off purchases, attractive vouchers and/or items at our participating stores. Eligible purchases exclude online purchases at www.coldstorage.com.sg, Guardian Departure Transit Lounge East T1 and Budget Terminal, purchases done at self-checkout counters, statutory services and products, The Choice vouchers, newspapers, magazines, tobacco and infant milk formula products.

  4. IS A MINIMUM AMOUNT OF SPENDING REQUIRED BEFORE I AM ELIGIBLE TO EARN TAPFORMORE POINTS?
    No, there is no minimum spend required to qualify for TapForMore points.

  5. IS THERE AN ANNUAL TAPFORMORE REWARDS PROGRAMME PARTICIPATING FEE?
    There is no participating fee required for now.

  6. WHO CAN I CALL FOR GENERAL ENQUIRIES ON THE TAPFORMORE REWARDS PROGRAMME OR ON MATTERS RELATED TO MY POINTS TRANSACTIONS?
    For all enquiries on the TapForMore rewards programme, please call PAssion ez-link Card Hotline at 6225 5322 or email passioncardcs@paymentlink.com.sg or visit our website at www.passioncard.com.sg for more information and Terms & Conditions.



Points FAQ

  1. HOW AND WHERE CAN I EARN AND REDEEM TAPFORMORE POINTS?
    You can earn and redeem TapForMore points when you shop at any of our participating stores. You are required to produce your PAssion ez-link Card at the point of checkout to earn TapForMore points. TapForMore points may only be awarded to cardholders who make the purchase(s) personally at the point-of-sale. Redemption of the points is calculated based on 1500 points for S$10 redemption. However, micro-redemption is allowed.
    When you present your Card personally at the checkout counter, the amount of TapForMore points required for redemption is deducted through your Card via the terminal. The transaction is recorded on the receipt. You can readily redeem your TapForMore points at any of the participating stores.


  2. HOW CAN I CHECK MY TAPFORMORE POINTS BALANCE?
    Your TapForMore points balance will be printed on the receipt every time you shop at any participating stores of the Dairy Farm Group in Singapore.

  3. HOW OFTEN WILL THE TAPFORMORE POINTS RECORDS BE UPDATED IN YOUR SYSTEM?
    The TapForMore points transaction from participating stores will be updated daily. However, the updates will only be reflected in our system on the following working day.

  4. WHAT IS THE MINIMUM NUMBER OF TAPFORMORE POINTS REQUIRED BEFORE I CAN REDEEM?
    Redemption of TapForMore points is based on 1500 points for S$10. However, there is no minimum number of TapForMore points required for redemption as micro-redemption is allowed. As long as your balance points in your account are valid, you can use it to offset any amount of your purchase at the participating stores.

  5. WHEN WILL THE TAPFORMORE POINTS EXPIRE?
    The TapForMore points earned in a calendar year will expire on 31 December of that year. However, members are given an additional six (6) months' grace period to redeem their TapForMore points. Cold Storage Singapore (1983) Pte Ltd reserves the right to amend the validity period of the TapForMore points. TapForMore points not redeemed by the expiry date shall automatically expire. The TapForMore points shall expire when the membership lapses.

  6. CAN I GET RETROACTIVE CLAIM OF POINTS WITH MY PASSION EZ-LINK CARD AND RECEIPT?
    The PAssion ez-link card must be presented at the checkout point of the participating stores to earn TapForMore points. We are unable to credit the points to your account for previous purchases.

  7. CAN I REDEEM MY POINTS AT ANY PARTICIPATING STORE OR DO I HAVE TO GO BACK TO THE RESPECTIVE STORES FOR REDEMPTION?
    You may redeem your points at any participating store of Dairy Farm Singapore regardless of where you earn your points as long as the points are still valid.

  8. CAN I COMBINE THE TAPFORMORE POINTS EARNED IN THE PREVIOUS YEAR WITH THE CURRENT YEAR'S POINTS EARNING FOR THE PURPOSE OF REDEMPTION?
    Yes. You may combine TapForMore points earned in different years for the purpose of redemption as long as they are valid.

  9. CAN I COMBINE THE TAPFORMORE POINTS EARNED IN TWO PASSION EZ-LINK CARDS?
    No. The PAssion ez-link Card is designated for individual use. No merging or transfer of points is allowed.

  10. CAN I CHANGE MY MIND ON MY REDEMPTION IF I AM DISSATISFIED WITH MY PURCHASE?
    No. Redemption of points cannot be reversed once processed. After the Redemption process is completed. Rewards may not be exchanged; refunds for or replacements of Rewards will not be entertained.

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