6242 7318
Frequently Asked Questions

  1. What are the different formats of Giant stores?
    There are 3 different formats:
    - Giant Express - 22 stores
    - Giant Super - 39 stores
    - Giant Hyper - 7 stores 
     


  2. Can I redeem all my Choice Vouchers / discounts / Passion card points at all Stores?
    Yes, you may do so.

  3. Can I still enjoy the ANZ rebates at all Giant Stores?
    Yes.

  4. Can I enjoy Citibank 2% rebates?
    For Citibank 2% rebates is only applicable at all GIANT Hyper.

  5. Can I redeem the reward letters issued by Citibank or ANZ at all Giant stores?
    Yes.

  6. Will all Giant Stores offer home delivery?
    No, only the 7 Giant Hyper stores will offer home delivery.

  7. If I bought a product at current Giant store, can I now bring it to return at the re-branded Giant stores?
    Yes, as long as you present the purchase receipt. However, please return this item to the store that you made the purchase as our merchandise vary from store to store.

  8. If I have any questions or feedback, who do I contact and how?
    Please call our customer hotline at 1800 891 8100 or email us at service@giantsingapore.com.sg

  9. Will there be any change in the new Giant operating hours?
    No, no change.




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