VoIP Routes Provided by Wholesalers and Affiliates

By: Kristen

The VoIP routes are very significant as they can be used to terminate calls to distant places on earth through gateways that supersede any traditional forms of connectivity. This call management is possible due to the routing of calls to almost every place on the globe. The routing is done by transferring of calls through special switches that are obtained from higher level carriers. The presence of Voice over IP makes the system quite similar to a Private Branch Exchange. It gives an additional resilience; and the integrated backup to PSTN and mobiles is also enhanced.

The VoIP routes are especially important for call centers. The call centers provide excellent customer support and direct calls to the correct destinations. They maintain high volume of inbound and outbound voice traffic. The routing of these calls can be done by the presence of a virtual switchboard, with the features of a hardware system. One could say that the Voice Over IP has become a small business edition with all the features that a 'start up' company would require for proper functioning.

The VoIP service goes through various corporate affiliates, which can handle both VoIP as well as normal calls, that could be either long distance or local. The services provided by these affiliates are suitable so as to meet the needs of small as well as large enterprises. VoIP telephony actually offers a bouquet of features. Some of the essential features are calls transfer, voice mail, follow me, call conferencing and a lot of other features, that fulfill every communication needs of the user.

In fact these affiliates serve as VoIP gateways. The affiliates may buy the service from wholesalers and then offer the same to their customers in terms of calling minutes. So, whenever the calls are made, these have to pass through the affiliates in order to reach the end users. There are also VoIP switch partitioning services offered by the wholesalers. With flexible billing solutions and special transcoding systems that ease out the services, the potential users have all that they want. The services are further enhanced due to the presence of tailored support mechanisms based upon specific requirements.

The VoIP routes have flexible billing solutions and are supported by SMS and mail that gives statements of one's monthly bills and also alarms the user of the malfunctioning of any of the routes. One can buy calling cards and avail such high-end connectivity with the service provider's customized calling card platform. This, in turn, helps the users keep a tab on their expenditures. The wholesalers make it their marketing strategy whereby they ensure the availability of quality routes to carriers and thus maximize profit margin for their partners. The affiliates too get effective guidance while routing VoIP calls to their customers. The higher tiers guarantee technical expertise, tools for support, best solutions and hardware advice.

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