The latest advancement in the telephony genre is VoIP PBX solutions. The high-speed solutions help the corporate clients to meet their communication needs in a more comprehensive and cost efficient manner. The voice over IP PBX solutions have the capability of transmitting data, image, video and voice over a "unified" IP network. This way of managing a communication infrastructure ensures that the organizations are able to deal with their clients from different parts of the world, quite effectively. As of now, this solution is becoming popular among various enterprises such as contact centres, media houses and MNCs as well. Moreover, the business with multiple branch offices scattered in varied locations- in a country or outside, are also availing the benefits of the same.
With its two inherent benefits- cost and excellent voice quality, the business users are shifting to VoIP PBX solutions from existing PSTN services for facilitating their voice communication. An increase in the returns on investment or RoI is natural to this trend. Importantly, with the IP PBX solutions, business and corporate houses can even keep their regular PSTN telephone numbers working. These advanced solutions connect the business employees with each other, regardless of their physical locations.
An IP PBX or Internet Protocol Private Branch Exchange helps the enterprises to manage their telephone lines more effectively. The business users can share, add and extend the telephone lines in the pre-existing IP PBX systems. These solutions act as a gateway to both voice and data networks.
This packet switching technology includes 'unified' communication features such as scalability and robustness, which any organization seeks for. Moreover, these advanced solutions are able to connect the calls to traditional PSTN lines with the help of optional gateways. Therefore, the users can easily switch the calls between the VoIP and a traditional telephone line - just like any other conventional PBX systems.
To enjoy the communication over the IP PBX VoIP system, an organization requires one or more SIP phones and an IP PBX server. The VoIP Gateway is optional, as it helps to connect to existing PSTN lines. Moreover, the IP PBX system also has a directory of all phones/users and their corresponding SIP address.
To conclude, it can be said that investing in the VoIP PBX solutions helps the business and corporate houses to deliver significant savings in the management maintenance. Not only this, business entities can enjoy varied features such as better phone usability, hot desking & roaming, round the clock customer service and scalability. Importantly, most of the features are performed from the user-friendly Windows GUI interface.
