Managed VoIP Service: Enjoy Best of Services

By: Kristen

The advanced internet telephony services deliver various benefits ranging from improved organizational productivity and mobility to streamlined infrastructure and reduced operating costs. With these benefits, many business enterprises especially with the global presence are opting for voice over IP services(VoIP) to meet their communication needs. The main motive of managed VoIP service is to provide business enterprises with the necessary skills and expertise to assure that voice quality meets or exceeds expectations.

Successful migration to IP based services require technical resources with an understanding of voice, data and unique characteristics of running voice as an application on a data network. Therefore, it can be said that these skills are in high demand, while moving to these services.

The voice quality of these services are somewhat closer or better than traditional PSTN telephone quality. As a matter of fact, one can easily measure the voice quality features, if reporting and diagnostic capabilities for quality of service (QoS) as well as quality of experience (QoE) are categorised into the VoIP network design. A network-management strategy focuses on voice quality. It includes real-time monitoring of voice-quality issues at the infrastructure level such as jitter, latency and packet loss. These issues are considered, if there is a process in place to turn data into diagnostic and remedial action. A fully managed solution offers advantages such as:

1.Low capital expenditures: The business entities do not need to spend on the features and functions of an IP PBX and other associated equipment, as they are delivered over the network. As a matter of fact, providers of the managed partitioning services offer infrastructural support in terms of equipment, VoIP switch, VoIP gateway, software NOC and many more. The organizations can keep a track of their capital expenditure, quite easily.
2.Predictable operating cost: Fully etwork switch partitioning services are based on the monthly voice and data charges.
3.Low maintenance costs: A technical provider of network switch partitioning service takes care of all the details involved with the upkeep of the equipment.
4.VoIP network performance: Unlike PSTN services, VoIP services offer benefits such as improved service quality, security, reliability, business continuity and disaster recovery over on equipment.
5.Scalability: These solutions are more flexible than premise equipment, when compared to cost-effectively scaling.
6.Productivity improvements: A fully managed VoIP solution adds advantages such as availability of customized and Web portal-based communication management applications.

To conclude, before opting for these managed internet telephony services, one has to take care of various things such as knowing of technical skills, minimizing transition risks, managing costs as well as assuring superb voice quality.

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