DirecTV Offers Great Customer Service And Parental Controls

By: David Johnson

DirecTV offers what is considered to be one of the bestvalues available on the television market today.?? With such a wide variety of channels tochoose from and such a wide variety of programming packages and prices, it issafe to say that with DirecTV you will be able to find the perfect package foryou.? Along with all of your localchannels, DirecTV’s programming packages offer an assortment of other channelsthat pretty much cover the entire spectrum of television entertainment andbeyond.?? Most likely, if you can thinkof an actual television channel that you have heard of or seen, DirecTV offersit.? If they do not offer it, it is mostlikely not worth seeing or hearing about.?DirecTV offers channel packages that start at fifty channels andpackages that go up well over 200 channels.?

Because DirecTV offers such a choice selection of channels,and such great options, you are sure to have more channels that you will watchregularly and less channels that you will never watch.?? This, of course, is a regular problem withlarge programming packages offered through other satellite TV providers.? Although they may offer a large amount ofchannels, the selection may be poor.?Even if they did offer a fairly good selection, it is pretty hard tocompete with the affordability, customer service, and over all great valueoffered by DirecTV.?? The AmericanCustomer Satisfaction Index has actually just rated DirecTV number one in overall customer satisfaction for the 7th year in a row!??

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DirecTV offers better customer service in general.? For one, DirecTV offers customer serviceonline or over the phone that is available 7 days a week and 24 hours aday.?? Also, with DirecTV’s customerservice hotline, you will be surprised to know that all of DirecTV’s customerservice representatives are actually competent and knowledgeable in theirfield.? This way, if you ever have aproblem (at any time of day or night) you can call DirecTV’s round the clock customersupport hotline and speak to someone who actually knows what they are talkingabout.? How’s that for a breath of freshair?

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DirecTV also offers a great parental control feature.? Many young parents of today have considerableanxiety about their children accidentally stumbling upon a program withinappropriate content when the parent is not around.?? Now that the television “air waves" areriddled with gratuitous sexual and violent material, it is hard to say whattime it will pop up on certain channels or in what programs.? However, it is usually pretty easy to tellwhat channels have the content and whether it may be during the day or justlate at night.? DirecTV played off ofthis when developing their parental control feature.? With DirecTV’s parental controls you can lockout entire channels or set them to be locked for only certain parts of theday.? The parental controls are alsoprotected with a password system so that your child will not be able to changeyour settings when you are not around.??In general, you will do better with DirecTV than with anyone else.?

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