Outsourcing World: Where Do We Stand on Now?

By: Rajan

Outsourcing World: Where do we stand Now?

Traditional approach of minimizing risk, corporations are now beginning to map their outsourcing strategy directly to business-value creation. Changing in line with this are parameters such as how the effectiveness of outsourcing is measured, how service providers are selected and how the outsourcing services are priced. Yet, one area where "de-risking" and cost minimization continue to take precedence over anything else is location selection - that crucial additional step needed for those who want to take their service delivers, globally.

The prime outsourcing destinations has the following qualities with them. Depending upon the quality they have, verticals are availing their services:

&bullExcellent talent pool with strong foundation in Mathematics and Science

&bullOther language capability apart from English.

&bullLow cost of living compared to other cities

&bullLow telecom costs

&bullMature and diverse IT services market

&bullInfrastructure

&bullLow attrition rates

&bullSelf sufficient internal markets

&bullCost competent and skilled workforce

&bullExcellent business environment with good Government support

Knowledge Drives the Business

BPO is no more equated with call centers. Knowledge Process Outsourcing (KPO) is drawing on the intelligent, English - speaking capital of outsourcing countries. Industry insiders also feel that monetarily, the KPO industry offers a potential that can match the enormous profit margins in the IT and Finance and Accounting Outsourcing (FAO)sector.

While KPO is a part of BPO, it is also a testimony to the expanding frontiers of the BPO industry. While BPO is largely about customer care and technical support through communication, transaction processing and tele marketing, KPO is breaking new ground in offshoring of knowledge-intensive business processes that require specialized domain expertise. KPO's potential is being demonstrated in areas such as valuation, research, investment researches, patent filing, legal and insurance claims in pharma, biotech, data integration and management services, financial services, research and analytics, technology research, computer - aided simulation and engineering.

Companies are seeing a huge value in above said outsourcing services - not only do they save money, they get deliveries on schedule and innovations as well. With such a potent mix, outsourcing will continue to be the flavor of business.

SSLANCE Mission

We are in the tiny part of Outsourcing world. Here the organizations or the Buyers put their requirements in the form of projects, the knowledge based - Freelancers win the bidding and contribute their knowledge to the outsourcing world. SSLANCE providing you the platform to join your hands together to gear up the tiny world. Lets discuss in detail with our forthcoming sessions.

Your comments and suggestion are always welcome, like to hear more from you, send your replies to rajan@sslance.com

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