Batchmaster ERP Right for Canadian Aerospace Primer Manufacturer

By: Thomas Cutler

BatchMaster Software, Inc. has provided advanced ERP solutions for over two decades with more than one thousand five hundred installations worldwide. BatchMaster's customers can be found in every formula or recipe-based business, including food, beverage, cosmetic, personal care, paint, coating, nutraceutical, pharmaceutical, and specialty chemical industries. Flexible, easy to learn and use, and scalable to grow with a process manufacturing business, BatchMaster is the definitive solution for the challenges facing small to midsize process manufacturers. BatchMaster employs over one hundred highly-qualified software professionals and continues to enhance and enlarge its ERP solution to meet the emerging challenges of its rapidly growing customer base.

Tempo Aerospace Inc. of Toronto, a member of the AllColour Coatings Group in Oakville, Ontario Canada, is a manufacturer of high quality aircraft and transportation polyurethane and epoxy topcoats and primers. With its emphasis on outstanding customer service, the company has been able to meet demands for a number of new specialized coatings. While this has given Tempo an opportunity for rapid growth, it has made clear a need for more sampling of new formulations and for tighter control of inventories of existing and new raw materials and intermediates. The company's legacy formulation system was not designed to support Tempo's variety of formulations and the rapid increase of raw material inventories and suppliers. Rather than upgrade the legacy system, Tempo began a search for a commercial manufacturing software system with a full feature set and the ability to grow with Tempo's business.

Harry Tappen, Tempo Aerospace's Plant Manager, led an evaluation team in assessing commercial ERP solutions to determine which was most appropriate to their requirements, based upon "out of the box" features and the flexibility to be tailored to Tempo's specific requirements. After an exhaustive search, Mr. Tappen and his team concluded that BatchMaster ERP (Enterprise Resource Planning) software provided the following advantages:

&bullMet or exceeded needs for batch tickets, inventory control, lot tracking, QA testing, formulating features
&bullGeared toward the paint industry - BatchMaster consulting staff understood Tempo's requirements better than the others
&bullReasonable total cost of ownership (initial investment and ongoing maintenance/support)
&bullWide selection of standard reports supporting timely communication and decision making
&bullAbility to develop custom reports (in house or through BatchMaster's support center)

Mr. Tappen noted, "We are starting out using batch tickets, purchasing (materials and supplies), raw material and intermediate inventory control, QC testing and formulating modules. We are definitely going to expand our use of BatchMaster to include sales orders, finished goods inventory, finished goods picking and shipping modules. The system is dependable and has been working up to our expectations; the technical support group is responsive and has done an excellent job in answering our questions about the numerous features available. From Tempo's perspective, BatchMaster is the clear winner in the ERP race."

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