What A Time For My TV To Die!

By: Jim Williams

The few weeks ago, I turned my TV on and it wouldn't turn on. The red LED in front just kept flashing until it went out and the "Lamp" light turned on. Oh fine, my spouse had just left on a military deployment and now I am without TV.

I immediately logged onto my computer to typewrite my hubby, who just insisted we buy a LCD HDTV three years ago. I told him that his "impressive" television is down and now I have no husband and no TV either.

You have to love recent technology because the next thing I know, he wrote back and told me he bought the extensive warranty on the Sony HDTV. The extended warranty only lasts 4 years so I knew we were pushing it.

I also knew the paperwork was buried somewhere with all the rest of the important papers we had. After sifting through documents for an hour, I finally located it in an unopened box from our move. I opened it up and saw the date of purchase, just 3 months shy of four years.

YES! So I called Sony and let them know the HDTV model I have and my purchase code. They set up a near-by electronics store to come to my place, make sure it was the lamp and then change it.

They even gave me an appointment day and time. I waited around all day for the serviceman to come to my residence the day of the repair but he never showed up. Do you know how bothersome it is to go from a 52" HDTV to no high definition 19" television? It's quite dissatisfying. I contacted the electronics company and ask them what happened. They gave me another repair date and apologized, which was fine, everyone makes mistakes.

Still, the next appointment never happened either. Then I called again and they said that they just went ahead and ordered the lamp. They said the lamp would get there in two days. Three days after, there was still no lamp.

It wasn't until almost 2 weeks afterward that they finally got to my home with the lamp. The two techs simply took off the front access panel to the TV, unscrewed the lamp frame, and replaced it. It took roughly five minutes.

I could have certainly ordered the lamp myself and repaired it more than a week ago. I will definitely recollect that for the next time my treasured high definition TV's bulb fry's out.

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