My Projection Light On My TV Dies!

By: Jim Williams

The few weeks ago, I flipped my TV on and it wouldn't power on. The red LED in front just kept flashing until it went out and the "Lamp" light came on. Oh fine, my spouse had just left on a military deployment and now I am without TV.

I quickly logged onto my PC to type my spouse, who just insisted we buy a LCD HDTV three years ago. I informed him that his "impressive" TV is down and now I have no hubby and no TV either.

You have to love recent technology because the next thing I know, he wrote back and told me he bought the extended warranty on the Sony HDTV. The extended warranty only lasts 4 years so I knew we were pushing it.

I also knew the paperwork was buried somewhere with all the rest of the essential papers we had. After sifting through documents for an hour, I eventually found it in an unopened box from our move. I opened it up and found the date of purchase, almost 3 months shy of four years.

YES! So I contacted Sony and let them know the HDTV model I have and my purchase code. They set up a local electronics place to come to my home, make sure it was the lamp and then replace it. They even gave me an appointment day and time.

I waited around all day for the serviceman to come to my home the day of the repair but he never showed up. Do you know how bothersome it is to go from a 52" HDTV to no high definition 19" TV? It's quite dissatisfying. I contacted the electronics company and ask them what happened.

They gave me another appointment and apologized, which was okay, everyone makes mistakes. Yet, the next appointment never happened either. Then I called again and they said that they just went ahead and ordered the lamp. They said the lamp would get there in two days.

Three days later, there was still no lamp. It wasn't until nearly 2 weeks after that they finally got to my home with the lamp. The two techs simply took off the front access panel to the TV, unscrewed the lamp frame, and replaced it.

It took about five minutes. I could have certainly ordered the lamp myself and repaired it more than a week ago. I will definitely remember that for the next time my precious high definition TV's bulb fry's out.

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