Implementing VoIP in your Business Set Up

By: Dennis Jaylon

Integration of VoIP in the business processes brings about a radical change in the face of business communications. Transmission of voice as digital signals through the Internet provides respite from the 'shackles' of 'wires'. VoIP provides a cost-effective telephony solution to small, medium and large business set ups.

However, careful calculation is crucial before an organisation decides to switch to VoIP telephony system.

When should a business switch to VoIP telephony system?

  • when a business involves significant call charges

  • when a business needs to make significant overseas calls

  • VoIP allows you to make very cheap or even free calls to overseas destinations


VoIP for businesses (commercial VoIP) should be selected with utmost care. Selection of a right VoIP service provider is crucial as the success of the commercial VoIP will depend significantly upon the service provider you choose.

Which factors should you consider while selecting a service provider?
  • reliability

  • quality of service

  • call charges

  • value-added features


Selecting the right VoIP service provider can prove to be very economical. You may get the benefit of making many calls to a significant amount of destinations absolutely free!

You can avail the benefits of the VoIP technology even with the conventional fully featured telephone system currently present in your set up. You need to use VoIP routers to achieve seamless VoIP integration into your business. A router will enable the connecting of the DECT, analog or digital telephones to the Internet. As a result, you will be able to make VoIP calls without the need for a computer.
However, it needs to be noted that VoIP routers are suitable for small enterprises that require a simple entry level VoIP solution. Routers will not turn out to be an effective solution where the organisation involved is exceptionally large and operates a very complex telephone system.

Large enterprises having a large number of employees need sophisticated VoIP solutions. Such large businesses should opt for VoIP servers and gateways to fulfil their communication objective(s).

VOIP
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