It's no wonder that the popularity of personalized ringtones exploded; cell phone ringtones are a way for us to express our personalities that we can take with us anywhere. But whenever there is rapid growth in a demanding market, there are always plenty of companies that come out of the woodwork to make a buck but that provide little in the way of product or service.
With so many places to buy ringtones online, how do you know which company has the best offer? Jamster and PlayPhone have emerged as the leading competitors in the ringtone industry, but which offers the better deal when on the surface, both seem so equally matched? In this article, we'll compare these two leading ringtone company's from a consumer's perspective.
Compare Ringtone Companies: Features
The nice thing about Jamster is that they provide a prominent toll-free number and live chat so that you can contact a real person with questions. With so many different types of phone models and wireless carriers, you can be certain that there are issues with downloading purchased ringtones.
This may not matter to you until you find that you are one of the people that pays for a ringtone but never receives it. Suddenly, that customer service number or chat line will seem a lot more important.
Selection
Neither company publishes the number of ringtones and games that are available in its inventory. However, Jamster offers a variety of ways to find interesting new ringtones by dividing their inventory into 24 ringtone categories. PlayPhone offers intuitive ways to search for ringtones, but not as many options for searching. This can be important when you're looking to discover a new and unique ringtone.
Games
Both PlayPhone and Jamster offer downloadable games. One nice feature that PlayPhone incorporates into its website is customer ratings for games. With so many games for cell phones, there are plenty of duds out there. By giving users the option to rate downloadable games, you can be better informed before you make a purchase.
Which is the right choice for you?
Before choosing any ringtone company, you'll want to first check to see if your phone is supported by the ringtone provider. If both companies support your phone type then your experience will likely be similar with either company. When almost all other things are equal, customer service becomes an important bargaining chip. If you do find that you're having choosing the company with the more accessible customer service may be the better option.
