| A big business, credit card debt collection produces millions of dollars annually from delinquent credit card accounts. The time that these debt collectors call, however, is often the worst possible, since being in debt is nothing if not stressful. Credit card debt collectors do not just make casual phone calls; they are working hard to get you to pay your money. Collection agencies have been known to call several times throughout the day, since each bill you owe might be handled by a different agency. Ways To Handle Credit Card Debt Collection Creditors There are many different manners of dealing with debt collectors when they call you. Do your best to stay calm. The person on the other line is just trying to do their job. Despite the stress you are probably feeling, do not get angry at the creditor unless they treat you inappropriately, such as by being overly aggressive. Always track calls from creditors. Tracking means writing down the identification number and name of the person who calls you. You should also note the account number and client for the debt they are seeking payment for and the name of the credit card debt collection agency from whom you are receiving the call. The company that originally issued you the credit card is the same as the client for the credit card debt collection agency. Keep all this tracking information, including the day and time of all calls, in a file. This information can prove useful, since debt collection agencies should not call you more than twice a month. If you start getting daily calls, or calls that are several times a day remind them that while they have a right to collect the debt over calling could put them in the position of facing harassment charges. Many debt collectors who call speak with you in a calm, respectful manner and you should go ahead and explain to them just why you have not been able to pay of your debt. Sometimes explaining a little bit about your situation can get them to set up a payment plan in an effort to help you eliminate your debt. Even if this is not the case for you, remember to assure the debt collector that you will be doing everything you can to get your debt paid off soon. |
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