Digtal Employees: the Next Business Revolution

By: Erin Anjolie Green

Businesses are always in need of great employees. A great employee is worth their weight in gold because they are well trained, reliable and their benefit to the company is far greater than their salary. Unfortunately, finding a great employee can be tedious and require a great deal of luck.

To get around that problem many businesses are now hiring digital employees. What is a digital employee you ask? Digital employees are cutting edge web applications that automate the work an employee does. To better illustrate this point lets look at some examples.

Bread Winners Café runs a catering service in addition to their popular restaurant chain. The caterers were being overwhelmed by the tedious process of taking orders over the phone and customers calling back to make modifications to their order, often as many as five times. The caterers spend a large percentage of their time explaining menu options and writing orders by hand and then producing the appropriate forms for the various departments. Even worse, some order takers weren’t following their training and were breaking the business rules like forgetting to ask for required accompanying items with certain products. The caterer’s time was far better spent serving their customers and producing delicious food.

The solution was to hire a digital employee, someone who could take orders online, eloquently explain their over 600 menu items, process orders, create production lists for the kitchen and house the customer information. A digital employee does 2x’s or 3x’s the work of a basic employee and does it faster with more reliability. See their digital employee at work

Digital employees never get sick, tired or goof off at work. They will always do exactly what you tell them to do. You don’t have to pay them social security or benefits and they work 24 hours a day for you.

Some businesses have a simple website. Often times the simple site doesn’t really do the job. By hiring a digital employee on your site you get something far more valuable than a website. You get a marketing rockstar who is optimized for your business. The digital employee makes sure that your business shows high in the search engine rankings where customers are looking for your service and drives traffic to the site. The digital employee generates leads, uses metrics to track the progress of the business in many areas such as overall traffic, marketing goals and website stickiness.

What would you pay an employee to do these things for you? What’s someone who does database administration, online marketing, lead generation, and sales worth to you, especially who works 24 hours a day 7 days a week? The best news of all is that you can hire a digital employee for far less than you can hire typical employee.

Your digital employee can be built to do anything you want. It will know all your business rules and come fully trained. How helpful would it be to streamline your business by automating redundant tasks? How profitable would it be to focus your staff on the operations that make your cash register go ka-ching instead of forcing employees to do robotic tasks?

To find out more about how you can hire your own digital employee visit . Get free advice on this innovative technology as well as other web applications, design work or marketing strategy.

Human Resources
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