Hawker Pacific Job & Career Alignment

By: Sumtotal Systems

SumTotal® Systems, Inc. (NASDAQ: SUMT), a global provider of learning, performance and talent management solutions, today announced that Hawker Pacific Aerospace, a leading independent landing gear overhaul and repair organization is using SumTotal's ResultsOnDemand® - Learning to help increase employee engagement and improve organizational productivity and revenue.

Hawker Pacific wanted to align three HR initiatives that supported business goals. This was driven by their reputation for service excellence and a desire to mesh with the systemized processes and methodology brought over from Lufthansa Technik, which acquired the company in 2002. The first initiative, in a series, was to align job roles and compensation for more consistency, followed by tying compensation strategically to goals. Finally, the company wanted to create career paths and ladders to ensure a standardized, strategic process for workforce and career planning. They would start initially with the 300+ employees in the U.S., moving later to the additional employees in the U.K.

Previously, Hawker Pacific had been relying on spreadsheets and informal, on-the-job training; however, they wanted to be more proactive and systematic with their compliance reporting and audits. In addition, they wanted to add more sophisticated internal development that linked the informal on-the-job training, to more formal and online methods. The SumTotal solution caught their eye with the reporting capability, home page customization and the company's reputation. The company felt that SumTotal would be providing continual technological advances with the automatic updates, and would grow with the company.

"Senior management wanted to become more strategic with their workforce and the SumTotal solution grabbed the attention of our CFO and other executives," says Victoria Lewis, HR Manager. "We could see the financial implications of training solutions and increase the knowledge of our workforce more systematically and strategically. Our management was 'blown away' by the easy-to-use manager views and tracking reports. Compared to other solutions, we liked the reputation of SumTotal, their number of customers, and we feel that the customer service is spectacular."

"Companies like Hawker Pacific are looking for ways to link their workforce to strategic goals to achieve a competitive advantage," says Sanjay Dholakia, senior vice president and general manager, Learning and Talent Management business unit at SumTotal. "Finding a solution that can support and automate your processes and growth is critical, particularly in compliance-driven environments. SumTotal 's ResultsOnDemand provides continual innovation and the experience of our customer base to help customers get up and productive very quickly."

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