Insurance Service Provider : Contact via SMS

By: richard

Insurance services - Creating differentiation!
With large number of insurance companies targeting the same set of consumers, it is important for an insurance company/agent to differentiate from the pack by providing hassle free services to the consumers.

In wake of stiff competition and higher pressure on the existing resources in the insurance industry it is important to adopt newer technologies which make the operations more efficient and cost effective.

Why Mobile Messaging becomes crucial in Insurance Services?

Insurance Companies
Mobile messaging enables Insurance companies generate higher leads using short-code services and empowers the sales force with 2-way communication ability.

Insurance Agents
Mobile messaging enables Insurance Agents to send timely reminders about policy renewal and premium payments, and hence benefit them in terms of higher commissions.

TPAs
Mobile messaging helps the TPAs to optimize the usage of resources by enabling faster claims processing and in minimizing the cost of operations.

Bouquet of mobile messaging services

Operations
&bullReminders on bouncing of premium cheques
&bullAlerts on status of claims processing
&bullReminders of due premium payment to customers
&bullCustomers can query status of claims processing
&bullMissing information in the registration form can be taken over the SMS
&bullCustomers can log on their complaints using short-code/long-code services
Sales Force Automation
&bullWeekly updates of targets to field sales force
&bullLead distribution to sales force
&bullSales agent can query the performance of his/her peers
&bullPerformance review/update of the sales force
Marketing
&bullAlerts for renewal of policy
&bullAlerts on the launch of new product/promotions
&bullTargeted promotions depending on the customer profitability
&bullSending in birthday reminders to customers
Prospects can query about policies/products on short-code/long-code

About ValueFirst:
ValueFirst empowers its customers to communicate between varied IT back-end systems and mobile phones using SMS Software/ API Services. ValueFirst provides a unique, end-to-end, global carrier-grade mobile data service. Its mobile data service offering includes "plug and play" application licensing and hosting. Employing a partnership with Mobile operators, ValueFirst acts as a Mobile Virtual Network Operator (MVNO), with a clear focus on SMS mobile messaging.ValueFirst's Mobile Messaging Platform is capable of delivering SMS services to virtually any CDMA/GSM mobile handset across the globe.

Communications
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 

» More on Communications