Former president Jeff Wyler of Jeff Wyler Automotive Family Inc. was in town Thursday to accept Toyota's 2006 Presidential Award, the second for the Springfield dealership which previously received the award in 2003.
Toyota spokesperson Jodi Peery said that Jeff Wyler Toyota, one of 348 recognized dealerships all over the nation, is the only area dealership to win the award.
Toyota, maker of quality , collected the outcomes from survey data. The data was based by the Japanese company's award giving on the following areas: customer satisfaction in sales, service and parts, training, and sales standards.
In Springfield's region that includes Ohio, Kentucky, Tennessee and Michigan, 35 out of 118 dealers bested and won the award.
For customer satisfaction, Jeff Wyler Toyota got the 14th spot in the region. The dealership has also sent more than 80 percent of its staff for training at Toyota University.
The company, which is now led by Co-presidents David Wyler and Scott Bristow, Wyler's son and son-in-law, respectively, pursues to keep a strong local presence.
Jeff Wyler is in daily contact with his co-presidents and still keeps a close eye on the business he initiated in 1973, although he no longer has official operational responsibilities now.
In 2000, he assumed local ownership and stated that the Springfield location will be a solid business with many repeat customers while there has not been dramatic growth.
The dealership at 1501 Hillcrest Ave. sold nearly 620 Toyotas last year, according to General Manager Jay Lawrence.
Jeff Wyler said that next year, he expects to build a new Toyota facility at the location. But he did not give a construction date for the reason that the Springfield dealership has to wait until a Louisville facility is completed. He stated his gratitude regarding their relationship in Springfield. According to him, the city has been very good to them and they wish that they have been equally good to the city in return.
About Jeff Wyler
According to hoovers.com, Jeff Wyler is one car dealer who can really float your boat. Yearly, the Jeff Wyler Automotive Family sells some 15,000 new autos from Buick, Cadillac, Chevrolet, Chrysler, Dodge, Honda, Hyundai, Jeep, Kia, Mazda, Mitsubishi, Nissan, Pontiac, Scion, and Toyota at almost a dozen of dealerships in Indiana, Kentucky, and Ohio.
Furthermore, the company sells more than 7,500 used cars and nearly 2,000 fleet units per year.
