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Authors; Erwin Steneker

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Erwin Steneker is a senior support consultant with over 13 years of experience in both sales and IT support. Check out his website at http://www.customerservicepoint.com/
Author Specialises in Articles on : Business and Finance
SD Editorial by Erwin Steneker, Erw Page 1 of 1: 1
Your Dolphin E-mail Caught In Spam Tuna Net? Let me ask a couple of questions: If (potential) customers sends an e-mail to your company, do they want to receive an answer? If you, in return, e-mail your customer, do you expect that your e-ma...... Similar Editorial : Dolphin Figurines by peter1. \| Source : Business Economics Make Sure You Get The Customer Perspective Businesses that fail, often forget to seek out the customer perspective. I have talked to some folks at businesses that were less than succesful, and when asked if they actively seek out customer com...... Similar Editorial : A Bankruptcy Attorneys Perspective by David M. Siegel. \| Source : Network Marketing Tips Customer Service And Call Center Outsourcing, Whats The Buzz? The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BP...... Similar Editorial : Call Center Software by gisbert. \| Source : Income Tax Taking Care Of Busines... E-mail In this digital day and age, communicating through email is getting more and more important. This is of course also true for customer service and help desks. Looking at the incoming stream of calls ...... Similar Editorial : Taking E by Marc Singer. \| Source : Web Commerce Page 1 of 1: 1
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