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Authors; JoAnna Brandi

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JoAnna Brandi is Publisher of the Customer Care Coach ™ a weekly training program on mastering "The Art and Science of Exquisite Customer Care." She is the author of "Winning at Customer Retention, 101 Ways to Keep 'em Happy, Keep 'em Loyal and Keep 'em Coming Back" and "Building Customer Loyalty - 21 Essential Elements in ACTION" she writes a free email tip on customer caring. You can sign up at http://www.customercarecoach.com.

Author Specialises in Articles on : Business and Finance
Online Tips by JoAnna Brandi, JoA2
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The Seven Secrets To New Age Leadership
Did you ever notice that In our American culture, we have the tendency to look outside of ourselves for leadership? That’s a trap. Isn’t it time we looked inside ourselves to see how we can be the le......
Similar Editorial : MLM Leadership by Doug Firebaugh. | Source : Financial Assets

Create A Positive, Upbeat, "Can-Do" Workforce And Dazzle The Customer With Your Caring!
Given the choice of dealing with a positive, upbeat employee with a "can-do" attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? No contest. Customers always......
Similar Editorial : Positive Affirmations by Gene Simmons. | Source : Retirement Saving

Whats Love Got To Do With It?
Customer Loyalty, we all want it. Don’t we? Some people say it’s dead - they say that customers are fickle, that they don’t want loyalty, that they just want the lowest price and the fastest way to g......
Similar Editorial : Whats In A by Sibyl McLendon. | Source : Affiliate Marketing Solution

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