Marcus Goncalves, Founder & President, Marcus Goncalves Consulting Group, a MetroWest Boston-based knowledge, change and project management-oriented international consulting firm, is the developer of the innovative knowledge management methodology Knowledge TornadoTM. Marcus has served as a Senior EAI and IT strategies professional at global market research firm, ARC Advisory Group and lectures at Boston University’s graduate CIS and MBA programs on subjects including Program and Project Management, and Information Systems Management, among others. Author of more than 28 books published on the subject, Marcus is a member of Who’s Who among US Executives and in the Computer Industry, an award conferred by the Rockefeller and Carnegie Foundation. Marcus can be contacted at marcusg@marcusgoncalves.com; 508-435-3087.