About Writer I have over 15 years in the Contact Center arena. Both running very large call centers to help in the development of solutions for the Mortgage industry, consultant and more.
Exactly How Bad Is Salt? The words being hurled are strong: Toxic. Poison. Forgotten killer. Public Enemy No. 1. They are fierce battle cries against salt — and they are getting louder and stronger.... Similar Editorial : Secrets Of Salt by Jimmy Cox. | Source : Simple Recipes
Experience The Difference With DialResults DialResults Vision Is not only to provide you with a solution for your call center software needs but also predictive dialers that will not only meet your firms specific calling environment, but also to help you get ahead of your competition. Our approach to emerging technology is aggressive which enables us to deliver strong results.Computer Telephony Technology Today's fast paced market moves so...... Similar Editorial : The Difference Between Wants by Jeffrey Strain. | Source : Future Of Technology
DialResults Contact Center Converged Communication Solutions Voice communications and data technologies have been converging for several years. PBXs, which have historically been voice-only products have evolved and now offer dialer features. Dialers and Customer Relationship Management (CRM) databases have also evolved and can now be linked seamlessly to PBXs. Today some of the most interesting products fully integrate the PBX, dialer and CRM technology...... Similar Editorial : Contact Center Solutions by Kristen. | Source : Future Of Technology
Benefits Of Using DialResults Remote Agents Benefits of UsingDialResults Remote Agents1. Lower operating costs.Agents working on a DialResults IP enabled predictive dialer solution from home means aA much smaller contact center facility is required — for major cost savings to a contact center’s business solution.Lower telecommunications Cost2. Routing calls over the DialResults IP networkwill dramatically reduce a contact centers costs for...... Similar Editorial : Remote Measurement by Keith Londrie. | Source : Future Of Technology
News & Events- Case Studies- DialResults Customer Reports 500% Productivity Increase with Solution from DialResults and Alliance Systems DialResults provides predictive dialing software solutions to telemarketing companies. One such company, Lymcore, is an outbound service bureau for credit card companies. Lymcore agents contact potential customers and offer additional credit options. New Technology™ from DialResults is an open, highly...... Similar Editorial : News Release by LeAnn R. Ralph. | Source : Integrated Technology
DialResults | Multi Site Call Centers | IP Technology DialResults Lowers Costs on Multi Site Call Centers through use of IP TechnologyBy Richard LoganDialResults’ new Internet Protocol (IP) predictive dialer technology allows contact centers to implement multi-site contact center environments very cost effectively. In fact it may be time for many traditional call centers to replace their legacy ACD environments IP based multi site contact centers...... Source : Equipment Technology
DialResults | Lowers Costs | Remote Agents DialResults’ new Internet Protocol (IP) predictive dialer technology allows contact centers to implement multi-site contact center environments very cost effectively. In fact it may be time for many traditional call centers to replace their legacy ACD environments. DialResults IP technology allows call centers to minimize costs by eliminating costly technological boundaries of a traditional CTI...... Source : Equipment Technology
The Face Of The Call Center Business Is Changing Conservative consumers, shifting economic conditions and increasingly competitive business conditions are making it easier than ever to get new customers. These factors are also making it harder than ever to keep your customers. Customer loyalty isn't something easily given, it is something that is earned.The fight for customer loyalty is nothing new to contact center professionals, but the...... Similar Editorial : Call Center Software by gisbert. | Source : Advanced Technologies Llc
The Face Of The Call Center Business Is Chang Conservative consumers, shifting economic conditions and increasingly competitive business conditions are making it easier than ever to get new customers. These factors are also making it harder than ever to keep your customers. Customer loyalty isn't something easily given, it is something that is earned.The fight for customer loyalty is nothing new to contact center professionals, but the...... Similar Editorial : Call Center Software by gisbert. | Source : Advanced Technologies Llc
