A Guide For Customer Service Training Tools
by: hett1618.
Let's face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don't have great customer service skills, it doesn't matter. Customer service should be a number one priority ...
The Benefits of Customer Service Training Games
by: Justin Chamberlain.
Many companies offer great service but only a handful are able to deliver it constantly and consistently throughout their business. Think about it. How many times have you experienced good service and bad service from different parts of t...
Customer Service: Stop Sabotaging Your Customer Relationships
by: Lora J Adrianse.
If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored for quality purposes." I immediately think to myself, "Oh great, here comes the game of 20 questions."
Now do...
Meeting Customer Demands Through Improved Customer Service
by: Thomas R. Cutler.
Plantnode’s built-in intelligence goes beyond raw data collection to provide a fully integrated production and performance management application; differentiated by the ability to compare real-time data against planned estimates. ...
At Your Service: The Ten Commandments of Great Customer Service!
by: Susan Freidmann.
Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers...
Increase in Customer Sales = Increase in Customer Service
by: Maida M. Barrientos.
One of the most popular questions asked in online business forums or even by my customers and subscribers is this :
“How the hell can I increase my sales?”
or
“I’ve got tons of visitors but nobody seems to be buying anything? What ...
Sorry, No Customer Service After 4:00 P.M.
by: David Leonhardt.
A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their customers.
For instance, I warned about "in your face customer service...
The Best of the Best in Customer Service
by: Abgscoach.
Competing with larger businesses seems almost impossible when you are just starting out. Trying to foster business growth, when the competition has more resources can be discouraging. The temptation to close up shop and surrender can some...
Customer Service - What is It?
by: Bob Pearce.
I. Customer Service starts with your staffHappy employees are happy to serve customers. Happy employees love their job, and it shows when they provide a service or product to your customers. Make sure that you provide a work environment...
Sorry, No Customer Service After 4:00 P.M.
by: David Leonhardt.
Sorry, No Customer Service After 4:00 P.M.By David Leonhardt A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their custome...
Improving Customer Service
by: Luana Emmons.
Improving customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 10 plus years operating, owning and working in the food business and being a cust...
Rules of Customer Service
by: bailthompson.
Every high risk merchant, or any other kind of merchant for that matter, who has an offshore merchant account or any kind of merchant account, or even those who still don't have one, knows in their hearts that a very crucial factor in the ...
Improve Your Customer Service
by: iwilliam99.
Good customer service is one of the most important part of your business. It's essential to get repeat customers, the backbone of most businesses. And unsatisfied customers are always fast to spread their unhappiness. So here are a few tip...
Customer Service Tips
by: mediamage.
You can slash prices and offer all types of sales promotions at your online business but unless you can create client loyalty, you'll rarely be successful. You need to keep clients coming back to your website over and over again. Sounds ...
Customer Service Software
by: seeley.
A desk. A chair. A telephone and computer. That's all that's needed to create a workable help desk, right? Wrong! No matter the type of service a company offers, the help desk should also be staffed by knowledgeable people who have state-o...
