Mobile SMS A Boon for Enterprise Messaging

by : Jay Moncliff

A cell phone has become an inevitable and indispensable part of our lives. And akin to it are the SMS or Short Message Service which has made life much simpler. SMSes are text messages that can be sent or received with a mobile phone. The first commercial SMS message was sent over the Vodafone GSM network in the United Kingdom on 3 December 1992, from Neil Papworth of Sema Group by using a personal computer to Richard Jarvis of Vodafone by using an Orbitel 901 handset. The text of the message was Merry Christmas. The first SMS typed on a GSM phone is claimed to have been sent by Riku Pihkonen, an engineering student at Nokia, in 1993.

In a SMS there can be words, numerals, alphanumerical combination and latest addition being emoticons depicting a smiling face, a sad face, a confused face, etc. The total length of each message when Latin language is used can be of 160 characters.

If you own a business you can definitely take advantage of SMS using enterprise messaging. So what exactly is enterprise messaging? In enterprise messaging, there are a set of pre-defined standards that allow various organizations to send precise and meaningful messages between a number of computer systems. Whatever be the genre of your business, you can exploit the advantage of mobile messaging for various business-to-business (B2B) applications. For example you may use B2B messaging for marketing certain consumer goods.

You need to choose a reliable service provider for SMS to accomplish you enterprise messaging requirements. Try to avoid selecting mobile operators as your service providers as they are inefficient to support your mass requirements. Enterprise messaging involves complex infrastructure and critical messages which cannot be fulfilled by the mobile operators.

Instead of such mobile operators you need to be on the lookout for independent providers of mobile data services which solely focus in the domain of enterprise messaging. The benefits of working with such service providers are enormous. Firstly, they are reliable and capable of handling the massive integration with backend applications or databases. They exhibit better connection properties as the connection is not interrupted even if a particular service operator fails as compared to the mobile operators in which the connection would have been terminated in such an event. They give the guarantee of timely message delivery and also give secure and confidential message management system. There are no payment hassles too.

Thus mobile SMSes are a boon for your business in terms of enterprise messaging.