TGI & HR Nicholson Profile | Quality Digest

by : Thomas Cutler

Founded in 1990 and headquartered in Toledo, Ohio, Technology Group International is a proven technology leader delivering Tier 1 application software functionality at a price performance level that can be readily accepted by organizations of all sizes. Specializing in software solutions for small and mid-market manufacturing and distribution companies, TGI's integrated Enterprise Series software suite is a complete business process management solution. The product offering includes Enterprise Resources Planning (ERP), Manufacturing Resource Planning (MRP), Supply Chain Management (SCM), Warehouse Management System (WMS), Advanced Planning and Scheduling (APS), Decision Support System (DSS), Business Intelligence (BI), Manufacturing Execution System (MES), and eCommerce. TGI implements, maintains, enhances, and supports its packaged distribution and manufacturing software solutions directly and via its channel partners.
Manufacturing journalist Thomas R. Cutler profiled beverage manufacturing HR Nicholson selection of Technology Group International for the July issue of Quality Digest. According to Cutler, "HR Nicholson Co., "pioneers in the juice industry," has operated for nearly a century. The company has grown from 45 employees to 75 employees in just the past six years. The family-owned, Baltimore-based manufacturing and distribution company realized that, unlike the first eighty-plus years when products were manufactured and shipped from the same location, the need to set up distribution locations separate from the manufacturing plant created several challenges.
Rebecca Gill, vice president of Toledo-based TGI, noted that companies must meet the following criteria to comply with the FDA 21 CFR Part 11 requirements:

&bull Unique identification and access of all users in the system
&bull User-specific log in IDs and passwords for system access
&bull User-specific access to a given area within the system defined at a module, program, command or field level
&bull User specific access to system data based on company, division, group or cost center
&bull Automatic audit trail created for entries and changes of data
&bull Audit trail by user ID
&bull Audit trail by date and time stamp
&bull Audit trail by data modified
&bull Data integrity protection
&bull Older data isn't overwritten
&bull Older data is inactivated to prevent future usage
&bull Electronic signatures and approvals
&bull Procedural-specific password requirements
&bull Online standard operating procedures (SOP) availability
&bull Online system help
&bull Field level help
&bull Screen level help
&bull Procedure level help
&bull Online access of documents, which are stored by data field or transaction
&bull Flexible data archiving
&bull Aged data may be accessible online indefinitely
&bull Aged data may be archived in a controlled manner
According to Su Shaffer, senior executive with the fruit juice manufacturer, "When HR Nicholson started looking at solutions to manage the multiple-location scenario, production planning was critical to meet the growth." Beyond growth, part of what drove the lean process and the search for technological solutions were the government regulatory demands of the food industry.