Professional Transcription and Your Business

by : Kate Smalley

Got stacks of audio tapes that need to be converted to a more user-friendly format? Professional transcription services may be the answer.

Professional transcriptionists can take standard or micro cassette tapes and produce a typed version of the text in a format that's clear, consistent and correct. They can create transcripts of taped meetings, training sessions, seminars and conventions, as well as dictated letters, reports and manuscripts. Once the information is transcribed, you can easily email, fax or post it to a Website.

Accuracy Is Essential

Transcribing actually covers a variety of services. It can include whatever editing is necessary to make a report or letter 'flow'. It can also include the tweaking sentence syntax, adjusting paragraphs, removing redundancies, and repairing general grammatical errors.

For some professions, a high degree of accuracy in transcripts is crucial. For example, medical transcriptionists must carefully listen to dictated recordings made by physicians and other healthcare professionals and accurately transcribe them into reports, correspondence and other administrative materials that eventually become part of patients' permanent files. Their ability to understand and correctly transcribe patient assessments and treatments reduces the chance of patients receiving ineffective or even harmful treatments and ultimately ensures high quality patient care.

Accuracy in transcripts is equally as important in other fields. In legal matters, it's essential because all testimony must be rendered exactly as it's spoken. Likewise, police detectives require precise transcripts of statements by suspects and witnesses. In the corporate arena, letters, meetings and training sessions must be properly transcribed for the sake of effective education and communication.

Requirements For A Good Transcriptionist

Whether you need medical, legal or general transcribing for your business, accurate transcribing requires a unique set of skills. But if your staff lacks the expertise or time to transcribe materials in house, an outside company can easily fill the void.

Working with an outside vendor offers a variety of cost-saving benefits, including:

  • No cost of special equipment.

  • No hourly employee downtime. You pay only for production.

  • No Social Security, payroll or unemployment taxes.

  • No medical insurance benefits, paid vacations and sick leave

But before you run out and hire the first transcription company available, make sure it has the skills to meet your needs. The outsourcer you choose should be:

  • Well-versed in the English language

  • Knowledgeable of the rules of grammar

  • Familiar with your industry

  • Easily accessible for questions