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[G107]Get An 800 Number

by Lee Percival, Lee

Many businesses keep making a profit because they find better ways to do things with fewer resources. In current economic conditions, if you are able to create a loose group of like-minded entrepreneurs who work well together, then you will be able to make money without excessive overhead. The truth in this lies in being resourceful. One resource that you should consider and implement is an 800 number and PBX system.

The question is: what do you do if you have business ?partners? who all need to remain connected but live in different time zones? How can your organization appear to be of one mind and location? The use of an 800 number and PBX system will provide this for you.

Uneven work schedules across multiple time zones alone can be a nightmare. There is nothing more frustrating and time-consuming that trying to reach others and having to resort to playing phone tag. This makes project timelines and deadlines grow longer and longer.

Answer the call. The same 800 number and PBX system that you implement for your customers can be used for business colleagues as well. Each location can have their own extension on the PBX system. Customers and prospects who call do not even know that the company is not run from one common location. It provides you with the ability to pull together resources to help customers get the information they need and work with those who deliver support.

Keep costs low. While creating this wonderful structure for your business, you will find that the costs are low. The 800 numbers are very cost effective and can be made to call into an existing business number. The PBX system has growth built in as you can add and delete extensions at any time. Also, phone calls that arrive on the 800 number and are routed to the PBX system give the callers the ability to choose the department or ?live? person that they are trying to reach.

The ?follow me? feature automatically dials a pre-selected set of numbers before sending a caller to a voice mailbox. This usually follows a programmed list of an office extension, a cell phone, a home number, and finally the voice mailbox. The effort to find a ?real? person to handle important issues is appreciated by your customers.

Be flexible. Once your 800 number and PBX system is set up, you can program several information and Q&A extension to deliver pre-sales and simple support information to callers before they choose to try to reach a live person. This helps the callers obtain their own answers to questions and solve issues quickly with no intervention on your part.

In the scheme of your business, you can implement the old, difficult way of doing business by having individual phone numbers and long distance charges. Messages can be moved from person to person via email. All of this is unnecessary, however, as a well-designed and implemented PBX system will do it all for you. Look into one today. You will be glad that you did.

It does not help, however, that I am in business for myself because that means that I shoulder all of the responsibilities for success or failure. That has created a lot of stress in my life. Fortunate for me, I have found a system to help take some of the pressures off while providing a structure for success. That is, an 800 number and PBX system.

My own personal 800 number for my business makes managing tasks much easier. If you are not familiar with an 800 number, this is how it works. An 800 number or toll-free number as it is also called, is set up to automatically forward to your regular business number. You pay for each call that comes in on that number. This is very valuable to those who seek to do business with you because they do not have to incur charges when trying to reach you out of your local dialing area.

Next, an associated PBX system can be purchased and set up that will help you manage calls as well as disseminate information. When a caller dials an 800 number to your business, they will be placed into your automated attendant system that allows them to retrieve information or speak to a live person.

This allows you to focus on the business at hand. As callers go, their issue is of utmost importance (and it might very well be) and that forces you to drop what you are doing in order to help them. That takes you out of your game and puts you behind. With the PBX system in place, the issue is handled even to the point of having the call forwarded to a live person. But, first, they are given options which can help them solve their problem.

Most of you are probably asking the "how much" question. You would be surprised at the affordability of these 800 numbers and PBX systems. In fact, they used to be thought of as a large company feature only. Not anymore. Most small and medium sized businesses like mine use them to help manage their customer base. What you will find is that these systems are not just an add-on to an existing business, but rather they become the business structure.

One of the best parts of an 800 number and PBX system is that it prevents you from having to hire a person to help you manage the customer service side of your business. And, it is immensely more affordable. It does not require vacations, time off, or sick days. It works 24 hours per day, seven days per week. And that is something that even YOU cannot do.

So, if you find yourself being pressured to the point of physical exhaustion and/or health related issues, then an 800 number and PBX system can be the stress reliever for which you have been looking. Trust me, I know from experience.

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Lee Percival has sinced written about articles on various topics from Home Based Business, Video Games and Family Concerns. Lee Percival is a small business owner who uses Get800Today.com toll free number service. He recommends getting a. Lee Percival's top article generates over 74000 views. Bookmark Lee Percival to your Favourites.