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For many online mortgage advice sites the theory is that they save money on their overheads by offering an “online only” service – and the speed at which online mortgage quotations are delivered is an attractive option, especially if you need to get a quick remortgage on your home.
But are online mortgage brokers really as good as they seem? Or is the old-fashioned method of picking up the phone and speaking to someone about your mortgage needs still the best way to find a good deal? Ask yourself the following questions before committing to an online mortgage quotation:
Are the quotes accurate?
Sometimes online mortgage companies will quote you one rate to beat a competitor but when you receive your illustration it's different. The fact is the many people simply don't check the small print and find themselves paying more than they expected to.
Can you get a package tailored exactly to your needs?
Every mortgage is different – by talking to an experienced advisor you can get a deal that exactly fits your requirements, rather than taking an “off-the-shelf” option that may require you to compromise.
But the most important issue here is that an online mortgage advice site will not recommend an alternative product if the one you have chosen doesn't quite suit your needs. Alternatively, a mortgage advisor will ask you questions, make recommendations and find a product that is genuinely the best deal for you.
Do your circumstances require specialist help?
Many people these days choose to visit a specialist remortgage company when they face problems with debt, mortgage arrears or repossession. Freeing up equity from your home and arranging a more appropriate level of repayment can be an immediate solution to unmanageable debt.
In the case of mortgage arrears or repossession, a specialist mortgage advisor can intervene on your behalf to stop any court action, remove CCJs from your credit record and pay off mortgage arrears, ending the repossession nightmare – an online mortgage quotation company can't offer anything like this level of personal service.
Can an online mortgage advice site save you money?
While the deals may seem attractive, you also need to look at the hidden costs. There are many companies out there that offer incentives to attract your business and reward loyalty, you only pay one fee on your first remortgage and nothing on any subsequent remortgages.
That could save you hundreds of pounds over the lifetime of your mortgage – but an online mortgage broker would have no way of “upselling” you to this service and thereby saving you a packet.