Outlook Express Troubleshooting

By: Bushra Bashir

Outlook Express Load Very Slowly

Among the other causes of this problem can be association of Outlook Express with Windows Messenger. To prevent the operating system to launch the Windows Messenger automatically go to Outlook Express > Tools > Options > Uncheck "Automatically log on to Windows Messenger.

Troubleshooting Outlook Express Error 0x800420CB

Message could not be open in Outlook Express is mostly like due to the corruption of .dbx files. To solve this problem click Tools > Accounts > Mail Tab > Click a duplicate mail account and then click remove. Keep doing this until all the duplicates have been removed. If you still face the same problem then try to rename the Outbox.dbx file. You can find this file through the Windows search utility.

Emails can be sent but not receiving

The cause of this problem is your domain is likely to out of space or you need to increase the disk space of your email accounts so that you can receive the emails again.

Hyperlinks are not working in Outlook Express

If hyperlinks are not working in the Outlook Express then perform the following actions.

Go to Start>> Run, type in: regsvr32 urlmon.dll and press Enter

Then open Internet Explorer and go to Tools>> Internet Options>> Programs and click on Reset Web Settings.

How to Send Emails via Yahoo Account

Yahoo SMTP and POP3 are the paid services and when you pay for these services you can send and receive emails from your Yahoo Accounts.

Emails Won't Delete

This problem occurs due to the corruption of the "deleted items folder". When user try to delete the emails the copy of it goes to the "deleted items folder". Move all the messages from the "deleted Items folder" to another mail folder. Close Outlook Express and delete "Deleted Items.dbx" in your Identity's store folder.

Deleted Items.dbx is a hidden file in Windows XP operating system and In order to find this file you will need to be able to see hidden files.

Outlook Express Won't Allow Attachments

Go to the Tools menu> Options> Security tab and remove the checkmark beside "Do not allow attachments to be saved or opened that could potentially be a virus".

Next Click apply and OK.

Quit Outlook Express and then re-launch it.

By Apply the above settings you will be able to see the email attachments to your hard disk.

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