Mary Sandro and ProEdge Skills, Inc. help companies and professionals achieve results through effective presentations and exceptional customer service. For information about customer service training for your organization call 800-731-0601 or visit
Telephone Greetings For Success W/ Customers, Prospects & Staff Talk about first impressions; telephone greetings are critical. Prospects are deciding whether or not to do business with you. Irate customers are deciding how helpful and competent you are. Yet many companies convolute the telephone greeting to the point that employees hate saying it and customers and prospects dread listening to it. There is power in simplicity. For best results,...... Similar Editorial : Top 10 Telephone Skills by cathywarschaw. | Source : Slider Phone
