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[C1292]Cross Blue Shield Insurance
by Tawana Wall, Taw
Independence Blue Cross and Highmark said Wednesday that they have called off their planned merger, a union that would have created the largest health insurer in the state.
The announcement comes just a few days before the Jan. 27 date that, under state regulatory procedures, was the earliest Pennsylvania Insurance Commissioner Joel Ario could have rendered his decision on the Blues? merger.
The state Insurance Department was looking at approving the plan only if the combined company operated under either Pittsburgh-based Highmark's Blue Shield label or Philadelphia-based IBC's Blue Cross trademark. That would have allowed another Blue Cross or Blue Shield plan, either already in the state or from outside the region, to compete in the Philadelphia and Pittsburgh markets.

Joseph A. Frick, IBC's president and chief executive officer, and Kenneth R. Melani, president and CEO of Highmark, issued a joint statement Wednesday that read:
?During the last 21 months, our proposed combination has been closely examined in an unprecedented, wide-ranging, and open review with extensive public comments, outside expert analysis, and 10 public hearings. However, in recent days, it became clear to us that despite the well-documented advantages of the consolidation for our customers and our communities, the Insurance Department would not approve the transaction because of its belief that there would be an adverse impact on competition. We fundamentally disagree: we have shown that the combination would not lessen competition in our markets. In fact, the U.S. Department of Justice examined the competitive effects of the proposed combination on two separate occasions and cleared the transaction each time.

?While we believe that the combination as originally proposed would have been of great benefit to all of our stakeholders, we concluded that giving up one of our brands would preclude the new company from delivering to our customers, communities, and the commonwealth the full results we had projected. This is genuinely disappointing.?

Frick and Melani noted that at a hearing on the proposed merger last summer, they made it clear they would not relinquish the use of either the Blue Cross brand or the Blue Shield brand.
Frick, at a hearing in Philadelphia, called the idea of giving up its Blue Cross trademark a ?nonstarter,? saying IBC would not ?at any price? be willing to give up a brand it has spent the past 70 years building to an outside competitor.
At the same hearing, Highmark CEO Kenneth R. Melani said such an action would create brand confusion, which Highmark has experienced first-hand in central Pennsylvania ? where the company has competed for the past five years with Capital Blue Cross and has yet to realize a profit.

Ario issued his own statement Wednesday afternoon saying, ?We welcome the applicants? decision to withdraw their proposed consolidation. We were prepared to issue a disapproval order on Jan. 27, but this withdrawal smoothes the process and allows all parties to focus on the challenges we all face in addressing the larger health-care crisis.? The disapproval would have been based on the refusal by Highmark and IBC to operate under just one Blue trademark.
IBC and Highmark first proposed joining forces in March 2007. The union would have created a company with 18,000 employees, $22 billion in operating revenue and about 7 million members.
The companies argued the merger was necessary to provide savings and operating efficiencies they needed to invest in new technologies and products so the companies can compete with national publicly traded companies that are increasingly grabbing more market share. IBC and Highmark said the combined companies would have generated more than $1 billion in savings and revenue growth, over six years, that would have allowed them expand ?access to affordable, quality health-care coverage for Pennsylvanians.?

Their plan called for the combined company to maintain dual headquarters in Philadelphia and Pittsburgh. Melani was to have been CEO of the combined company; Frick would have been president and chief operating officer.
Critics of the plan maintained allowing the union would have stifled competition and made it harder for health-care providers, doctors and hospitals to negotiate contracts.
?This merger would permanently eliminate each other's biggest potential rival,? said Henry S. Allen Jr., a lawyer for the American Medical Association during a hearings on the proposal. ?By merging, IBC and Highmark would be under no pressure to innovate.?

The companies said they will continue to work together and look for opportunities to collaborate with other Blue Cross and Blue Shield plans, the insurance department, the governor, the state General Assembly and "other key stakeholders" to improve access to "affordable, quality health care."

Blue Cross/Blue Shield has been helping Americans receive affordable healthcare for decades. Without its existence, millions of hard-working American citizens would not receive the kind of care and treatment they deserve, especially after decades of paying taxes and helping to grow this great and prosperous nation.

Like many traditional socially-centered organizations, Blue Cross/Blue Shield has embraced the new technologies developed in recent years. In an effort to provide better service to Blue Cross/Blue Shield members, the organization has enhanced its website and now offers more services for people to use.

HealthIssues.com is one of the new online features now available at Blue Cross/Blue Shield. Surfers can access useful newsletters from the past year and the current one so that they may stay current with potential health issues and ways of dealing with them. The service can be initiated and terminated at any time. While active, members will receive a newsletter via e-mail every month with a host of useful information that is of vital importance to anyone concerned about their health. Health issues such as the avian flu epidemic sweeping Asia are just some of the hot topics covered in newsletters.

One of the other major improvements to the online website for Blue Cross/Blue Shield has to do with customer service. What was once formerly known as the "Contact Us" portion of the website has been changed to "Customer Service". The enhancements to this section were made primarily due to overwhelming demand by Blue Cross/Blue Shield members.

One of the time-saving and beneficial advantages offered by the new service is to allow members to change the spelling of their name on official Blue Cross/Blue Shield documentation. What once was a time consuming task bogged down by red tape, this simple but essential service speeds up the correction of mistakes and ensures continuation of benefits without worry of interruption. The new online service also allows people to change date-of-birth and social security information as well.

The timely and useful enhancements to the Blue Cross/Blue Shield customer service section also allow members to access information about their individual enrollment plans to check for accuracy and updates to coverage. Also, at times when the service area for a local Plan is not available, members may access records without leaving the comfort of their own home.

Unfortunately, members cannot access their information at all times of the day or night. Access is only permitted at present on Monday thru Saturday, 7 a.m. - 9 p.m., EST. But, for persons that utilize the services during these hours, any changes made to their personal information will be posted and applied during the next business day. Plans are currently in the works to expand hours of access so that the website becomes even more convenient and useful to members.

Although not all transactions can be conducted online, the truth is that the new additions to the online services offered by Blue Cross/Blue Shield have made the entire process far more accessible and convenient for members. The newsletter provides members with critical healthcare information while the enhancements to customer service reduce waiting time and increase the ease of use for services.
Article Source : Corporate Acquisitions and Mergers

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Both Tawana Wall & Frank Brown are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Tawana Wall has sinced written about articles on various topics from Attracting Mate, Cars and Credit Check. Quoting and Saving on your health insurance has never been easier. Blue Cross Blue Shield PennsylvaniaEasyToInsureMEYahoo, AIM, LIVE screen name: EasyToInsureME Check. Tawana Wall's top article generates over 201000 views. Bookmark Tawana Wall to your Favourites.

Frank Brown has sinced written about articles on various topics from Mergers, Cats. For more information on Blue Cross Blue Shield, visit http://www.. Frank Brown's top article generates over 60500 views. Bookmark Frank Brown to your Favourites.
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