In an attempt to simplify its operating practice, The Item Finding Service LLC has begun delivery of requested items. The company previously took requests for items and negotiated sales between buyer and seller. The previous terms made the company difficult to understand for many consumers and may have given it a somewhat negative image in the eyes of miscellaneous salespeople.

In contrast to its previous practice of researching requested items and providing statements of "willingness to sell," the company now provides the actual item to the person who requests it. According to The Item Finding Service LLC, this simplifies the entire process and still accomplishes the original goals of the company.

The owner believes that the new process will make the company more like an online ordering business than a service provider. It is still uncertain to the general business market if this strategy will appeal to the consumer on the basis of vehicle purchases. In the United States of America, car purchases have traditionally been thought of as long-term purchasing processes with determination and patience involved. With the new process The Item Finding Service LLC is using, it can be done in a few e-mails without ever setting foot on a new car lot. The owner of the company, Zack Cam, states, "People don't represent themselves in court when they don't understand the modern and complex legal system; Why should they have to represent themselves in a large purchase when they can be hit with just as many, if not more fines when they are not familiar with the modern and complex system salespeople are taught to follow?"

With the new operating process, the company believes the international market is now a more viable option and is currently researching international law in an attempt to expand further. Until then, The Item Finding Service LLC hopes it can continue to accommodate the American consumer.