Online Business Education and Operational Risk Management Training
This is part of the series on “Regaining Control”
Mission Statement – no argument about this!
Do you have that all important Mission Statement? Assuming as a small business owner you have a Vision of where you want to go, it therefore makes sense that small business owners must identify the way in which they will get there. Every small business owner needs to know and articulate their Mission Statement. Big business does!
Even when small business owners, The Team Leaders, have a Vision of their future my consultancy regularly finds they don’t have “rules” about how to get there. Yes, there are some practices that could be construed as the rules, but are these rules the ones you really want happening in your business? They are not thought out well. The rules are often practiced by default rather than purpose. They are not helping you implement excellent business practices. There are no common practices used company wide. Only some team members know what they are. Enough, Enough! Every successful small business owner that I know has a Mission Statement. So will you because you want to be successful too.
To create your Mission Statement here a 11 great issues to lead you in developing your “Rules”:
1.Do your customers know how you will treat them?
2.Do you know how you will treat your customers?
3.Do you know what products and services you actually provide?
4.Do you know what quality your products and services will be?
5.Do you know how you value your team members?
6.Do your team members know how they are valued?
7.Do you know what unique qualities your company has?
8.Do your customers know your companies unique qualities?
9.Are your rules of practices and behaviour documented?
10.Are theyt relevant and easy to understand by everyone who reads them?
11.Are they inculcated in every ones mind, behaviour and practice.
If you haven’t worked out your answers and captured them for all to know – get onto it ASAP. It’s Mission Critical.
As you are a small business owner now you have a common sense and simple way to find out what needs to be in this critical, invaluable Team Leaders’ business tool. All successful small business owners know and live the answers to the above 11 issues. You could say “Mission Statement Critical” - know the rules and regain control!
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More small business owner’s success tips from me are at http://www.businesscoachingsite.com
