Q1. How can I do if I want to reset up the iTunes? I have deleted all the songs from the music folder, but how can I delete the songs from my iPod?

Answer: If you update the songs to your iPod, they are definitely in your iPod. It is nothing to do with the songs in the music folder. If you delete the songs in the music folder, it will not affect the music in your iPod.

Q2. How to distinguish iPod NANO and iPod NANO2? When I look at the pictures, one is metal cover, four angles are smooth; the other one is plastic and rectangular. Which one is NANO2?

Answer: iPod NANO I is proud of itself thinness. It is only 7mm. Although it is not as thin as the thinnest MP3, it is still amazing. The new iPod NANO II, however, is metal cover, but its body is relatively thinner. It is officially 0.26inch that is 1.6604cm, while the iPod NANO I is 0.7cm. The biggest change of iPod NANO II is to break the limitation of the color, white and black. It adds silver, pink, blue, green and black five colors, just like the former iPod mini. Brightly-colored cover makes iPod NANO more suitable for those fashionable people's picky sense. But also this time Apple also learns from Korean to tell the capacities from the different colors. Not all capacities have all 5 colors version. 2GB is only silver, which means if you want colored version you just can get 4GB. The biggest capacity 8GB is only black. The latest iPod NANO is totally aluminum cover with only 40g. The iPod NANO I was 42g. The cover of the latest iPod NANO is specially-managed metal just like iPod mini. It is very easy to hold and without finger prints left, which would happen on iPod I. And the other advantages are, the screen is 40% brighter, 24h for battery. The second generation also has a new function that you can search music just with capital letter (it only works with English songs). And its earphones are more comfortable

Q3. About the transmission problem of iPod. I just bought a new iPod, 30GB, but I am not sure what the model is. There is a problem when I transmit music to my iPod with iTunes. Why can I import some MP3 forms? And totally cannot import WMA.

Answer: Because iPod should transfer other forms to AAC form which can be imported. Some MP3 files are damaged when transferring, so they cannot be imported. iPod cannot support the WMA form. You should transfer WMA to MP3.

Q4. What video forms are supported by iPod?

Answer: iPod can support many kinds of video forms, such as MPEG-4(MPEG-4Part2) and H2.64(MPEG-4Part 10), but a conversion software like Active iPod Video Converter is needed to convert the original video to the format that iPod can recognize.

Q5. Can I defrag my iPod?

Answer: Perhaps you can do that, but it is not necessary because it itself doesn't produce too many fragments. iPod itself equals a small operating system. If you feel it is very slow or something wrong , you can make use of the system initialization, which, however, will make it the same as the one just with factory settings and the music, movies, and files saved will be gone.

Q6: The flash disk function of my iPod doesn't work. I just bought an iPod shuffle, 512M. Before I set up the iTunes, it was normal. After setting up, however, I found that once I connected it with my computer, the icon of "My iPod" would flash and disappear. I couldn't do anything in the iPod. Is there anything wrong? How can I solve this problem? Thanks!

Answer: iPod shuffle, the reason is that you should start the flash disk function in the "Advanced Option" of your iPod. You can do it in this way: Connect the iPod shuffle to computer, and open iTunes. There is "to display iPod option" on the left bottom of the page. Click it and a new page comes up. Then on this page tere is an option to active "iPod flash disk". Try it. It is easy!!