Planning is after the forecasting in both of the businesses. Whatever is forecasted in the business needs to be planned for.

At warehouse the daily objectives for the team are planned. The branch manager will ask the deputy manager to plan for things such as a daily rota so each member of the team knows where they should be positioned on the shop floor; this could be on the till or fitting room. The daily targets for both profit and accounts. Finally the daily tasks for the day are planned in the team diary.

Planning by the managers is essential at Warehouse in order for the daily running of the busy to be successful and for the members of the team to communicate with one another. It also means that once each member has completed any tasks they can concentrate on customer service and getting accounts, which is the crucial part of the job. The managers need to ensure that Warehouse is meeting its objectives such as the need to gain customer loyalty and the mission is to give the customer the very best shopping experience on the high street.

The managers of each department and the manager of the college as a whole need to plan the action in order for each department to work successfully, this means that the college is successful, unlike a profitable business the manager must meet the colleges objectives like achieving a certain pass rate of students and continue getting students to join the college in order to continue for the future. At this time the managers at the college are planning the future of the campus on each site. This is a five-year plan and if successful the further education courses will run at the Bispham site and the higher education courses will run at the site in Blackpool.

In order for the manager to achieve the college objectives the planning of each department is crucial. It will mean that if there is more improved courses and facilities more students may be attracted to the college. The tutors must plan lessons for the students, assignments and achievable grades in order to set targets to motivate the students to achieve well.

Organisation is a crucial function for both managers at Warehouse if there were no organisation within the business then the business would not succeed. The managers organise in many ways such as the team. The managers must organise the daily tasks and objectives for the team for example sorting out the delivery, ensuring they achieve at least one account per shift. The branch manager must arrange meetings for the whole team and the deputy manager carries out the meetings topics in order for the team to communicate and know events and targets for that period. Weekly rotas must be organised and cover if someone is ill.

It is crucial for organisation to be used within the business so that the business is to run efficiently and will be successful in meeting the company's objectives, which are to increase the market share of the business. There are more and more Warehouse branches opening up all over the country. This will result in an increase in profit for the company.

For the managers every working day there is something that needs to be organised for the business to operate smoothly and of the highest standard.

At the college it is important for managers and staff to be organised efficiently in each department, this will mean that each lesson has a tutor, there is a year tutor so all the students have a member of staff to talk to concerning their subjects. If a tutor is off or has a meeting then there is always another member of staff to cover.

Another important matter that each department manager needs to organise is the resources for the college, this includes computers, as it is important that there are always enough computers in the classrooms and resource centres that the students can have access to, other resources such as books and equipment for the departments such as construction. This will allow the business to meet its objectives, if there are more improved resources within the college the more students will be attracted to the college.

If all department managers organise their department efficiently and to the best of their ability then it means the students can have the best advantage to learning, the college can introduce more and improved courses and have control over the running of all the different departments to make the college as a whole successful and popular with up and coming potential students.