Say Hello With VoIP

By: Kristen

Time and again we have heaved a sigh of sheer frustration at the end of the month when numerous bills pile up. A further look at the telephone bill is enough to send warning signals to your newly acquired salary. If you happen to have friends, family, relatives or clients who are residing overseas then your trouble is bound to rise. Traditional telephony service while being reliable, secure and providing quality service, charges high rates for making long distance and International long distance calls.

Traditional public switch telephone service faces tough competition from VoIP or voice over Internet protocol service. VoIP call termination service has emerged as a cost effective mode of communication. This technology helps in termination of calls via web interface thereby cutting down high call tariff rates as charged by PSTN. VoIP calls are sent virtually over the net to the receiver using a high speed Internet connection and possibly an analogue adapter (ATA).

VoIP service providers can provide the ability to make calls using voice over IP in 3 ways. Firstly, you can either use your computer with a high speed wireless net connection along with headphones to make the call. The second method would be to convert you regular fixed line traditional telephone into a gadget to make VoIP calls by connecting it to an ATA. Nowadays wireless IP phones too have started emerging as the technology is getting recognition and popularity.

Choosing a VoIP Service Provider

For successfully deploying VoIP services it is essential to get the service from the best service provider. Take the following points into consideration before finalising the service provider.

1. Enhanced Quality - Getting crystal clear voice quality is extremely essential when referring to any mode of telecommunication. This helps in smooth transition of message from the sender to the receiver. A VoIP carrier with multiple switches and numerous points of presence will ensure quality service and smooth functioning of IP call termination service.
2. Rates - Look around to find the cheapest VoIP provider. You will see great variance in the rates offered by different providers.
3. Initial training - There are some premium business VoIP service providers who give initial training to their customers thereby enabling them to function with greater ease.
4. Support Service - Customer support is an essential part of the package. So don't lose out on this one. Most of the users of VoIP who have switched their providers stated that the main reason was poor and unresponsive support service that was furnished to them. If you are tired of waiting in the long queue for support executive maybe it is time to look for a provider who gives 24x7 online service all throughout the year.

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