VoIP Technology for Small Business

By: Andrew Stratton

For small businesses, one of the biggest challenges can be competing with the larger firms fighting for the same market. With limited resources and space, a small business must find economical and efficient ways to make up for their lack of size.

Traditionally, one of the biggest selling points for using a small enterprise is the relative ease with which the consumer can connect with the business, getting around the bureaucratic mess associated with larger offices. The easiest way to streamline a small enterprise and still stay connected to the consumer is through a creatively designed small business telephone system.

One of the newest and most exciting developments in office phone systems over the last ten years has been the creation and growth of the VoIP industry. VoIP or "Voice over Internet Protocol", is a revolutionary plug and play phone system that allows users to make phones calls over the Internet, either to other Voice over Internet Protocol users or users to traditional landlines. With the changes in technology, Voice over Internet Protocol offers an economical phone service at a sound quality level equal to or surpassing traditional landline services. There are many, many benefits of VoIP that make it the perfect fit for growing enterprises on the move.

While VoIP may sound daunting to those only familiar with the traditional landline system, the set-up of small business telephone system using VoIP is safe and easy. VoIP relies upon existing Internet connections that require no additional installation. Using the same system that you use to reach the Internet or access email, an enterprise can now make both long distance and local calls with relative ease. Even the enterprise already using a traditional landline phone system can make the switch to VoIP with little upgrades that will use their existing phone lines to connect to the on-line calling system.

Another benefit of using Voice over Internet Protocol in your office phone system is the ease of upgrades. While more complex traditional systems might require an extensive remodel of the office layout and the actual phone lines themselves, a Voice over Internet Protocol upgrade can be as simple and easy as a software update. Likewise, with the ease of upgrades, VoIP is better suited to deal with the changing needs of businesses.

As technology changes, the small enterprises will be on the cusp of these developments as they happen. Any day now, a piece of technology could come along revolutionize how offices function in the same way that the fax machine or computer changed businesses of the past. Unlike larger corporations, the small business using a VoIP phone system will be able to change their entire phone system with relatively little downtime, adapting to whatever new technology is developed.

Likewise, since VoIP uses the Internet already, it is far easier to integrate other technologies into phone calls without having to create a complex and convoluted hodgepodge of technologies. Your Voice over Internet Protocol provider can help integrate a service like video conference calling directly into your new small business telephone system.

By consulting an experienced office phone system expert, you can weigh the costs of different packages and decide which system will best suit your needs for today and the years to come.

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