Comprehending Voice Over Ip Termination Services

By: Kristen

VoIP call termination services are quickly taking control of the entire communication structure. At the time of its invention in 1995, the scenario was completely different. VoIP services have gone through its share of rough times, facing difficulty in getting acceptance by both industry and residential. The main concern of telephony users at that time was the low voice quality provided by VoIP, which was chiefly because of lack of high speed internet providers.

However, with time, there has been a bounteous growth in the availability of high speed broadband services which are now easily accessible to the users. This has helped greatly in making voice over IP termination accepted and popular among the telephony users.

There are copious VoIP service providers in the telecom industry offering services like VoIP termination facility, VoIP termination business plans, wholesaler carrier services and VoIP reseller programs. All these services are ideally customized to meet the requirements of the client in order to assure maximum satisfaction.

Call termination wholesale services are offered to those clients who are interested in operating on a larger scale than resellers and, therefore, purchase VoIP minutes in bulk. Their main clients generally are resellers. All VoIP providers ideally offer A-Z termination rates to their clients; i.e., rates for call termination facility to all the countries across the globe. Depending upon the rates, the wholesaler or reseller opts for a particular service provider.

However, there are other parameters for selection as well. Quality of service is definitely one of the most essential criteria. It is imperative that you provide crystal clear voice quality with minimum latency to your client. The client would not hesitate to switch services if he's offered better quality service even at a higher rate elsewhere.

Quality can be judged by the ACD (average call duration), ASR (average success ratio) and PDD (post duration delay) ratios provided by the provider. ACD should be ideally between 5-6 minutes to be of good service and above 6 minutes would be excellent service. Similarly, ASR should be at least between 40-50% and above 60% will ensure enhanced voice quality. PDD should be bare minimum with 3-4 seconds being taken as average and below 2 seconds as excellent.

VOIP
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 
 • 

» More on VOIP
 



Share this article :
Click to see more related articles