Ip Pbx: is it Any Good?

By: Angela Hayden

The changing business environment has lead to a different set of communication needs for the organisations. For instance, now corporates have customers, dealers and suppliers from all parts of the world. Keeping in touch on an everyday basis is the necessity of the business. Not just this but organisations have branches in different countries or states too. Constant communication between these branches is of utmost importance in order to ensue smooth operations of the business.

Business houses till now have been using PBX for inter office communication. However a new turnkey technology has come on the block which has moved past all other modes of communication namely IP PBX. Chances are you might have heard of VoIP previously. Voice over Internet protocol or VoIP has come as a boon for business houses who have been on the look out for a cost efficient telephony solution. Voice over IP by utilising the service of the internet is capable of converging voice, data and video.

IP PBX or virtual PBX is essentially one such service offered by internet telephony. Let us have a look at how this contemporary solution can help to elevate the profit earning capacity of your business.

Not only can you switch your organisations communication structure from PSTN to IP PBX but can also sell this money minting solution to numberless business houses looking to deploy this service. By venturing into the telecommunication field by selling IP-PBX solution you will get the following benefit.

1. Voice over IP PBX allows you to make inter and intra office calls at running costs.
2. This means large savings along with faster decision making ability of the organisation.
3. Better interaction with the internal public leading to higher employee satisfaction in turn leading to a motivated set of efficient employees working as a cohesive unit.
4. Certain service providers can provide you with customised calling reports thereby enabling you to keep a check on per employee usage.
5. With VoIP PBX solution you give your clients fast and professional accessibility thereby capitalising on every call that your clients make to you.

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