Online Computer Repair Guidelines

By: John A. Stevens

Almost all on-line computer repair companies are legitimate. With that said there are still a few things to watch out for when selecting an online computer repair company.

When you come across a company be sure and check the prices up front. Some companies charge by the hour while others charge by the service. While the hour may seem like a better way to go most of the time it is not. Knowing the total price upfront and the max you will have to pay will let you know whether or not your computer is worth fixing. If the repair takes 5 hours and you end up paying $300 dollars you may feel ripped off.

Another aspect to look at is what guarantee they offer. You should always go for a company that has a "no fix no fee" policy. Some online computer repair companies out there will charge you a minimum fee no matter if they fix the issue or not. This of course may sound insane but it's not all that uncommon. The next item to check out is was comes with their guarantee. Many computer issues may seem resolved only to show up the next day. When this happens you want the issue taken care of without having to jump through hoops. Try and choose a company that has a 30 day gurantee or more. That way if the issue comes back on you, they will resolve it without you having to pay more. This is another reason why paying a flat fix fee is better then by the hour.

Many companies also have an unlimited support option. In a nutshell you pay a one time fee and get unlimited support for a whole year. The average cost for this type of service is around $300 dollars. If you are someone who is really computer illiterate and run into issues all the time then this is a great service. It's not for everyone but that's one reason why getting the repair cost up front can be helpful. If your computer has a virus and needs a computer tune-up that alone will cost close to $200 hundred dollars. For an extra hundred you can be covered for a full year. Be sure and ask what their unlimited support covers. Some will cover all issues computer related and others will not.

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