Support and Maintanance

By: make_kate

Customers using videoconference should consider buying amenable product to ensure interoperability. Today, new videoconferencing codecs (encoder-decoder) ship with high definition (HD) capability. Customers should consider the maintenance and ongoing support of their videoconferencing support.
A location for placing videoconference systems like in room will obviously improve the quality of videoconference. The seats locations, lighting, position of cameras and speakers should be adjusted to receive the optimized results.
To avoid a hectic situation, it is advisable to plan a 'dry run' once a week or so consequent time.

A possibility time should be developed for the remote site and shared with the remote facilitator.
Before any important meeting, all the audio, video, lighting and auxiliary equipment should be checked again so that no disturbance may occur later during the meeting.
Taping the current meeting and feedbacks from the participants will help effectively in promoting richer use of videoconference system for next time.
Although experts may need to check regular the systems for best results but students are more into wealthy knowledge of setting extraordinary advantages with experiences of using videoconference systems.

Some usual important points to be taken care are as follows:
Avoid fast colored clothing
Avoid bold colors special red and black
Avoid jewelry that may brush against microphones.
Solid pastel colors are recommended.

Etiquettes count a lot. Be punctual, avoid side conversions and only nod head if you are hearing someone instead.
Listen carefully to the facilitator regarding videoconference.
Expect some technical issues-be patient if such thing arises.

Try to minimize unnecessary noises from surrounding like paper shuffling, coughing or mute your microphones
All microphones should be placed at a distance from the front videoconference units to avoid echo/sound back effects.
A facilitator will explain well before starting a multipoint videoconference, as it will differ in video displays.
Audio interaction is taken place with the use of push-to-talk microphones.

The push-to-talk function is active when the red light is visible and off when the red light is invisible.
Participants are asked not to change the mode of microphones unless asked to do it by the facilitator.

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