Internet Monitoring Tool
While many Spysure network version customers make use of internal (as opposed to external or Internet) monitoring tool options such as HP's OpenView, Ipswitch's WhatsUp Gold, IBM's Tivoli, or another monitoring device, a remote Internet monitoring tool really is the only way to be absolutely sure your online services are available to your users at all times. Spysure network version is the most comprehensive external Web monitoring (remote) software available.
To illustrate, let's say your Web server is on your own internal LAN (Local Area Network), and you have a local monitoring device installed which checks the server for uptime or response time directly from inside your network. By default, this monitoring device will normally take the shortest path through your network to reach the target server, meaning it will not traverse many of the devices that your customers must go through, including routers, firewalls, external DNS servers, and/or your ISP (Internet Service Provider), as an Internet monitoring/remote software tool would.
Internal monitoring devices only inform you that your server is functioning properly, not if your customers can actually reach it or not, or what kind of response times they are experiencing. Spysure network version, an external Internet monitoring tool, will alert you the instant a performance or availability issue is detected in your online infrastructure through its constantly monitoring remote software. Only an Internet monitoring tool can pinpoint weaknesses in the online chain of command.
The Online Chain of Command
The first device most people consider when planning to monitor their Internet connectivity, either internally or via monitoring remote software, is the Web server. There are, however, a number of other crucial devices and commonly deployed services that companies need to track using an Internet monitoring tool as well. Why? - Because the more devices along the Web server chain you monitor, the easier it is to highlight and resolve any connectivity problems that arise. An internal monitoring device cannot help you in this situation. You need to be monitoring with remote software.
For example, in the event of a DNS server failure, Spysure network version would be unable to locate your website. If your website were the only Internet device being monitored, it would take a great deal of investigation to determine the cause of its failure. If, however, both your DNS server and your website were being monitored via remote software, you would have received two alerts: (1) because your DNS server was down and (2) because your website would be inaccessible. In this case, you would be immediately aware that a DNS server failure rendered your website inaccessible, allowing for faster repair. This is not possible using only an internal monitoring device.
