VoIP Solution Providers

By: Angela Hayden

The importance of VoIP solutions in enhancing productivity of SMEs (small and medium enterprises) cannot be over emphasized. The cost savings, especially in the long run are significant. The per-employee productivity is also higher - thanks to the mobility features of VoIP.

However, penetrating the SME VoIP market often comes with certain roadblocks and problems for VoIP service providers. VoIP service providers cannot spend monetary resources to assess the networks and planned deployments of the client organizations. The situation is not that different post deployment as well. Call setup and call quality problems need effective tackling and the need for an on-site technician arises. The importance of lifecycle management solutions can be understood in this context. With such solutions in place, VoIP service providers do not have to worry about quality of service.

For the discussion to go any further, we must have some idea about 'lifecycle management solutions.' More often than not, the VoIP service providers offer their services to small and medium enterprises. Maintaining carrier-grade service quality with hassle free delivery of VoIP solutions over a variety of networks is generally a problem. Scalability and ease of deployment are two major areas of concern for the service providers. Lifecycle management solutions, deployed within the organizational context of SMEs, take care of this specific need. These solutions play an important part in monitoring and reporting detailed statistics on all the VoIP calls. The method of deployment is simple. Moreover, the fact that the solutions can be progressively scaled to take into account the changing market dynamics, also go in their favor.

VoIP solution providers are doing all that it takes to make the process of integration a hassle free one - for them as well as for the enterprises making the much needed shift from traditional communication networks to VoIP telephony. A large number of VoIP service providers are increasingly depending on 'lifecycle management solutions' to enhance the scalability and ease of deployment of specialized VoIP services.

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