Call Termination Services Support

By: Kristen

Today, big corporate houses as well as small and medium size businesses (SMBs) are making the best usage of call termination services. These services have attained an elevated status in lowering down monthly telephone bills. By using this innovative and high-end internet telephony services, the corporate houses or SMBs have lowered down their telephone bills by up to 40 to 60 percent. The intelligent application of packet switching technique has facilitated the entire process, wherein the calls are being routed over the internet.

The call termination services allow corporate houses or SMBs to transmit data, voice and video over a single IP network. Considering this fact, the IP network improves the usage of bandwidth as data is transmitted in a compressed format. This usually results in increase in call productivity. However, for a smooth working of data transmission, selection of the best service provider is important. The selection of VoIP service provider is important as it directly co-relates with the data efficiency and productivity.

The providers or operators of VoIP termination services, wholesale carrier service or reseller programs belong to any one category i.e.Tier-1, Tier2 or Tier3. The Tier1 operators have physical presence in the same country where they are offering their services. The providers that lease some part of the network from the Tier 1 for initiating the services are known as Tier 2 operators. The Tier 3 service providers or operators, avails some portion of network from either Tier1 or Tier2 operators. Considering these facts, users looking to venture into the domain of VoIP termination services with minimum investment can opt to be either second or third category of providers.

While availing the services, the providers often ensure that corporate houses or SMBs have a control over their accounts for bill transparency. For the same, the providers offer online account information and technical assistance round the clock i.e. 24x7 to their users across the world. The prior motive of any provider is to offer best IP routes for the transmission of data, voice and video.

The increasing ratio of corporate houses or SMBs opting for the VoIP call termination cannot be overlooked any longer. Considering all the benefits that these services represent, several businesses that were hitherto depending on PSTN services are also planning to switch over to VoIP enabled call termination.

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