Computers are widely used over the globe for speedy and effective communication. With the advancement in computer technology, it is now possible to connect with friends, family and even business acquaintances from any part of the world in just no time at all. This technology has been termed as community software or the social software. These applications allow the users to not only communicate with each other through messages, but they can also share important data and files with one another.
The community software is still evolving. The developers dedicated to these softwares are coming up with new and innovative ideas every time. Earlier community softwares only allowed users to chat through text messages, but with constant efforts on development, voice chatting, video conferencing, video and music exchange and sharing have also been made possible through these softwares.
The Community software primarily leverages to the web 2.0 model, where interactivity is the prime concern. Many Online communities that follow the web 2.0 style of communication through interent have adopted themselves to the community software tools that help them in better connectivity.
Some of the salient community software features that are more commonly used across the web 2.0 communities include, desktop chatting, video conferencing, text messaging (ie. pc to mobile chatting.), scrap exchange, sharing of videos, music files and pictures, sending blog posts and form postings. Viewing and commenting on Online news and participating in different Online groups.
Popular social websites like MySpace, Facebook, Flickr, YouTube, Orkut and other interactive websites like Amazon, eBay, and also indian counterparts like, Koffii, Retails Direct, Paisa Waisa etc. are some of the websites that are using community softwares to connect to their clients.
In a crux, these community or social softwares help to enhance the Online customer experience and to offer them the privilege to connect with people comfortably and effectively too.
