All That you Need to Know About Voice Over Ip
by Kristen.Voice over IP or voice over Internet protocol - also popularly known as VoIP among the industry and end user - has become a phenomenon in itself. It's simply a procedure through which our voice which exists in the analogue signal form is converted in...
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Smbs Vote for Hosted Telephony
by Jennifer Hanna Gross.Predictive Dialing, Hosted Call Centers, and VOIP communications are hot buttons to SMB's.According to a new study by Access Market International (AMI),http://home.businesswire.com/...ogle/index.jsp?ndmViewId=news_view&newsId=20070425005049&newsLang=...
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Call Center Efficiency
by Jennifer Hanna Gross.Predictive Dialing is a call center tool used to generate higher margin talk time for teleworkers. The predictive dialer works by using a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling...
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What Makes for a Best Voice Over Ip Service
by Kristen.With the rise in popularity of VoIP call termination, it seems like every one is searching for the best voice over IP services. VoIP has come as a breather to both industry and residentials who have been for a long time waiting for a cost-effective a...
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A New Improved Approach to Communicate Better
by Kristen.From ages immemorial we have been using different modes of communication for interacting with each other. From traditional PSTN to VoIP telephony at present the method of communication has changed drastically and definitely for the better. Keeping in...
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Switchless Resellers on the Move
by Kristen.Telecommunication industry has moved past the traditional medium of communication and has entered a more contemporary line of networking which works in tandem with the changing needs of the people. From fixed line to VoIP, the journey has been a long...
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Deploying Ip Telephony - a Smart Move
by Kristen.Technology is fast moving with number of developments taking place everyday. Telecommunication field has not been left untouched by this era of improvement. Gone are the days when there were numerous cables for your regular fixed line telephony syste...
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Phipe: Automatic Dialer for Skype
by Alfred Anderson.Skype is one of the most used free voice over Internet protocol solution. It is well known media to connect to a remote user and is extensively used for telecalling purposes across the world. However, in the case of a telecalling company/ call center...
Ip Pbx: is it Any Good?
by Angela Hayden.The changing business environment has lead to a different set of communication needs for the organisations. For instance, now corporates have customers, dealers and suppliers from all parts of the world. Keeping in touch on an everyday basis is the n...
Sip Vs Skype
by Phil Lam.An effective communication between two parties is important in the business world. Mails take a while for to get the message sent across, and more people would rather use direct forms of communicating like phone or instant messaging.It is not effecti...
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Understanding Ip Telephony Service
by Kristen.With the advent of globalisation, business activities are no longer restricted to any one part of the country where the business entity has set up its corporate office. Rather, a business could easily have buyers, dealers and customers spread across ...
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