Offering Microsoft-only services may seem to be the smart choice, but supporting Unix is its own asset, which could open a world of opportunities for you as a USA reseller web hosting outfit. In fact, if you have avenues to ask for both Microsoft and Unix support from your web host, all the better!
One downside to reselling web space instead of putting up your own server is that you don't get to control the basics. As a reseller, you may be able to change things around via the standard control panel. You may even have limited access to certain features like merchant accounts and secure site hosting. But when you want to switch between operating systems, or OS-es - it's unfortunately not your call, but your web host's.
Web hosts determine the kind of OS-es that run on their servers. Many web hosts offer both Windows and Unix features, by using Unix machines as servers, and then just running Windows programs and servers within these machines. Over time, Unix server OSes have become increasingly tolerant of Windows programs, which makes a Unix server a sweet deal for web hosts and resellers alike.
Unix servers are cost efficient because they are ideal for running open source programs. Preferring open source programs help save on operational costs, since they're mostly free for use, depending on the specifications of the persons or outfits who developed the codes to be used. When you run paid programs or servers on your machines, you don't only need to think of the cost of buying the software - you also need to consider the potential costs of license renewal.
There is, after all, no assurance that software licensing will cost the same throughout the years! And you have to consider that in your profit projections if you are running a webhost. Thankfully, you don't need to be concerned with that as a reseller. However, as a reseller, you should be aware of what software your potential customers will need.
If your web host only supports Unix and open source features, you run the risk of losing a big part of your clientele. But you run the same risk if your host only supports Microsoft and Windows! As a USA reseller web hosting outfit, you should be intimately aware of the needs of your target market.
Best Reseller Web Hosting
Reseller hosting is a big deal in today's web service market. It remaind lucrative precisely because it drives down the cost of web space and bandwidth for individual buyers. But what about the reseller - how are costs driven down for the "middleman" that goes between a web host and its prospective customers? If you plan to put up a UK reseller web hosting outfit, you need to know what features to include in order to make your company more competitive.
Competitiveness is not achieved simply by minimizing on manpower. It's true: sometimes a reseller outfit can be managed by just one person, making it a veritable "one-man show" - but in general good service cannot be provided by one man alone. Moreover, the ability to grow and expand as a UK reseller web hosting service may in fact be directly proportional to the number of people you get to work on your system. The more capable support technicians and sales agents you get, the better you will be able to maintain smooth relations with your customers.
What, then, would most people do to drive down manpower costs? The answer is simple: they outsource. Now this may be an unpopular idea depending on where you live, but that doesn't change the fact that even owners of small and medium businesses can avail of the benefits of outsourcing their service tasks - otherwise known as "back-office" work - to lower-cost locations. Reliable English-speaking service technicians in India, Russia and Eastern Europe, for example, would be able to help you save on the cost of recruiting UK-based phone or mail-in agents.
However, even if you do save on service costs, you will be putting in a considerable amount of another asset into the endeavor of outsourcing: patience and time. Just because you have found a reliable outfit overseas, it's not a given that you should sit back and let them do all the work for you! You need to be vigilant, to stay on top of all matters and to respond to all queries on the highest managerial level.
Signing up for services from countries offer more than one way to save on the costs of reseller hosting. You can also save on operational costs by getting a reseller account from a web host based in a lower-cost location. A popular server based in Ukraine, for example, would be no less or more reliable than a popular server based in the UK, if the support technicians have good credentials and an impressive track record. A UK reseller web hosting outfit need not stick to UK prices - it can make the most out of the global market!
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